Skills you'll gain: Google Cloud Platform, Cost Management, Cloud Management, System Monitoring, Application Performance Management, Cloud Security, Identity and Access Management, Key Management, Infrastructure as Code (IaC), Continuous Monitoring, Encryption, Serverless Computing, Event-Driven Programming, Real Time Data

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications

Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, Identity and Access Management, IT Service Management, Software-Defined Networking, Configuration Management

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Scalability, Command-Line Interface, Automation

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Application Development, Automation, Content Management, Scripting

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Cloud Applications, Event-Driven Programming, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Web Services, Virtual Local Area Network (VLAN), Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Business Process Automation, Network Routing, Web Content, Load Balancing

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Value Propositions, Organizational Structure

Skills you'll gain: Program Implementation, Performance Measurement, Cleanliness, Key Performance Indicators (KPIs), Auditing