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    Results for "service+level"

    • Amazon Web Services

      AWS Cloud Support Associate

      Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: AI skills
      AI skills

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      966 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      342 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      286 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Salesforce Development, Customer Relationship Management, Data Management, Customer Relationship Management (CRM) Software, Sales Process, Data Visualization, Business Process Automation, User Accounts, Application Deployment, Ad Hoc Reporting, Cloud Services, Workflow Management, Cloud Computing, Sales Management, Security Management, Administration, Business Reporting, Product Demonstration

      3.8
      Rating, 3.8 out of 5 stars
      ·
      37 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Quality Improvement, Organizational Structure, Strategic Partnership, IT Infrastructure, Information Management, Capacity Management

      5
      Rating, 5 out of 5 stars
      ·
      64 reviews

      Beginner · Specialization · 3 - 6 Months

    What brings you to Coursera today?

    • ESSEC Business School

      Hotel Management: Distribution, Revenue and Demand Management

      Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Microsoft

      Introduction to Microsoft Azure Cloud Services

      Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Virtual Private Networks (VPN), Public Cloud, Cloud Management, General Networking, Database Management Systems, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Google

      IT Support Google

      Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      5.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free

      University of Toronto

      The Arts and Science of Relationships: Understanding Human Needs

      Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Interpersonal Communications, Communication, Empathy, Self-Awareness, Emotional Intelligence, Conflict Management, Needs Assessment, Psychology, Cultural Diversity, Adaptability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      250 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to service+level

    what are service-level agreements (slas)?
    1234…9

    In summary, here are 10 of our most popular service+level courses

    • AWS Cloud Support Associate: Amazon Web Services
    • Microsoft Cloud Support Associate: Microsoft
    • CVS Health Call Center Customer Service: CVS Health
    • CVS Health Retail Customer Service: CVS Health
    • Salesforce Admin Certification: LearnKartS
    • ITIL V4 Certification Preparation: EDUCBA
    • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
    • Introduction to Microsoft Azure Cloud Services: Microsoft
    • IT Support Google: Google
    • The Arts and Science of Relationships: Understanding Human Needs: University of Toronto

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