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Results for "voice+of+the+customer+(voc)+analysis"
IE Business School
Skills you'll gain: Target Market, Value Propositions, Product Marketing, Strategic Marketing, Marketing, Marketing Strategy and Techniques, Market Analysis, Market Trend, Consumer Behaviour, Competitive Analysis
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Communications Management, Customer Service, Customer Insights, Customer Support, Target Audience, Customer Analysis, Performance Analysis, Performance Improvement
Northwestern University
Skills you'll gain: Resource Allocation, Marketing Analytics, Data Science, Analytics, Marketing, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Business Analytics, Consumer Behaviour, Organizational Change
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
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Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Direct Marketing, Direct Selling, Go To Market Strategy, Target Market, Business Strategy, Market Research, Value Propositions, Market Opportunities, E-Commerce, Compensation Management, Strategic Partnership, B2B Sales, Consumer Behaviour, New Business Development, Supply Chain, Price Negotiation
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
Northwestern University
Skills you'll gain: Real Time Data, Data Collection, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Data Analysis, Content Strategy, Text Mining, Data-Driven Decision-Making, Marketing Strategies
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
University of Colorado System
Skills you'll gain: Requirements Elicitation, Requirements Analysis, Mockups, Interviewing Skills, Storyboarding, Prototyping, User Research, Stakeholder Engagement, Scenario Testing, Prioritization, Business Research
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
In summary, here are 10 of our most popular voice+of+the+customer+(voc)+analysis courses
- Posicionamiento: La base del éxito en la estrategia de marketing: IE Business School
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
- Leadership Through Marketing: Northwestern University
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- GenerativeAI for Customer Success: Coursera Instructor Network
- CVS Health Call Center Customer Service: CVS Health
- Marketing Channel Strategy & B2B2C Routes to Market: Emory University
- Retail Marketing Strategy: University of Pennsylvania
- The Importance of Listening: Northwestern University
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign