Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Identity and Access Management, Database Management, Database Administration, NoSQL, Serverless Computing, Database Architecture and Administration, Authentications, Operational Databases, Cloud Security, Event-Driven Programming, AWS Kinesis, Cloud Applications, Amazon CloudWatch, Encryption, Load Balancing, Data Security, Key Management

Skills you'll gain: Generative AI Agents, Agentic systems, Agentic Workflows, Generative AI, Email Automation, Prompt Engineering, Make.com, AI Workflows, ChatGPT, Expense Management, Expense Reports, Workflow Management, Artificial Intelligence, Google Sheets, Travel Arrangements, Natural Language Processing

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling

Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data

Skills you'll gain: Amazon Web Services, Cloud Storage, Data Storage, Amazon CloudWatch, File Systems, Data Migration, System Monitoring, Security Controls

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Cloud Deployment, Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Software Architecture, Scalability, Flask (Web Framework)

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, No-Code Development, UI Components, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic