Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking

Skills you'll gain: Responsible AI, Prompt Engineering, LLM Application, Large Language Modeling, Generative AI, Generative Model Architectures, Data Ethics, Google Gemini, Artificial Intelligence, AI Security, Prompt Engineering Tools, Business Ethics, AI Product Strategy, Governance, Ethical Standards And Conduct, Risk Analysis, Stakeholder Analysis, Deep Learning, Supervised Learning

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Identity and Access Management, Database Management, Database Administration, NoSQL, Serverless Computing, Database Architecture and Administration, Authentications, Operational Databases, Cloud Security, Event-Driven Programming, AWS Kinesis, Cloud Applications, Amazon CloudWatch, Encryption, Load Balancing, Data Security, Key Management

Skills you'll gain: Generative AI Agents, Agentic systems, Agentic Workflows, Generative AI, Email Automation, Prompt Engineering, Make.com, AI Workflows, ChatGPT, Expense Management, Expense Reports, Workflow Management, Artificial Intelligence, Google Sheets, Travel Arrangements, Natural Language Processing

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling

Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data

Skills you'll gain: Amazon Web Services, Cloud Storage, Data Storage, Amazon CloudWatch, File Systems, Data Migration, System Monitoring, Security Controls

Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Development Environment, Software Development Tools, Cloud Development, Software Development, Cloud Applications

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Cloud Deployment, Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Software Architecture, Scalability, Flask (Web Framework)