Filter by
The language used throughout the course, in both instruction and assessments.
Results for "service+improvement"
University of Colorado Boulder
Skills you'll gain: Business Psychology, Entrepreneurship, Human Resources, Leadership and Management, People Development, Collaboration, Communication, People Management
Status: FreeCoursera Instructor Network
École des Ponts ParisTech
Skills you'll gain: Strategy and Operations, Operations Management, Entrepreneurship, Performance Management, Business Process Management, Business Analysis, Business Psychology, Leadership and Management, Organizational Development
Knowledge Accelerators
Skills you'll gain: Communication, Customer Support, Leadership and Management, Problem Solving, Customer Relationship Management, Customer Success, Strategy, Adaptability, Critical Thinking, User Experience
Macquarie University
Skills you'll gain: Leadership and Management, Professional Development, Communication, Business Psychology, Human Resources, Adaptability, Critical Thinking, Human Learning, People Development, Decision Making, Culture, Entrepreneurship, Leadership Development, Organizational Development, People Analysis, Planning, Resilience, Performance Management, Problem Solving, People Management, Strategy and Operations
University of Alberta
Skills you'll gain: Software Engineering, Agile Software Development, Application Development, Leadership and Management
University of Michigan
Skills you'll gain: Writing, Critical Thinking, Resilience
Imperial College London
Coursera Project Network
Skills you'll gain: Business Design, Marketing
CVS Health
Skills you'll gain: Communication, Leadership and Management, Problem Solving, Social Media
Coursera Project Network
Skills you'll gain: Advertising
Kennesaw State University
Skills you'll gain: Decision Making, Leadership and Management, Operational Analysis, Organizational Development, Planning, Process Analysis, Data Analysis, Operations Management, Problem Solving, Project Management
In summary, here are 10 of our most popular service+improvement courses
- Giving Helpful Feedback:Â University of Colorado Boulder
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- The hidden value – Lean in manufacturing and services: École des Ponts ParisTech
- Customer Service Fundamentals:Â Knowledge Accelerators
- Adapting: Career Development:Â Macquarie University
- Reviews & Metrics for Software Improvements:Â University of Alberta
- Writing and Editing: Structure and Organization:Â University of Michigan
- Quality Improvement in Healthcare:Â Imperial College London
- Create a services customer satisfaction process:Â Coursera Project Network
- CVS Health Retail Customer Service:Â CVS Health
