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Results for "voice+of+the+customer+(voc)+analysis"
University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Visualization Software, Data-Driven Decision-Making, Business Analytics, Tableau Software, Data Analysis, Minitab, Data Cleansing, Statistical Analysis, Business Process, Process Improvement, Power BI, Project Planning
University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Product Testing, Project Management, Product Lifecycle Management, User Experience, Functional Design, Agile Methodology
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
IE Business School
Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Strategic Marketing, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Business, Decision Making, Psychology
University of Illinois Urbana-Champaign
Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Strategies, Brand Marketing, Value Propositions, Market Analysis, Promotional Strategies, Consumer Behaviour, Price Negotiation
IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Strategic Marketing, Marketing Management, Marketing Effectiveness, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Product Strategy, Target Market, Marketing Analytics, Market Analysis, Profit and Loss (P&L) Management, Goal Setting
Skills you'll gain: Data Storytelling, Marketing Effectiveness, Marketing Analytics, Market Analysis, Advertising Campaigns, Marketing Strategies, Performance Reporting, Return On Investment, Performance Measurement, Data-Driven Decision-Making, Data Visualization Software, Data Ethics, Marketing Channel, Go To Market Strategy, Key Performance Indicators (KPIs), Data Access, Data Quality
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
University of California, Davis
Skills you'll gain: Data Storytelling, Business Research, Presentations, Storytelling, Marketing, Marketing Strategies, Data Visualization Software, Market Research, Marketing Effectiveness, Data-Driven Decision-Making, Social Media Marketing, Advertising, Customer Insights, Analytical Skills, Verbal Communication Skills, Strategic Marketing, Market Analysis, Communication, Consumer Behaviour, Digital Marketing
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
In summary, here are 10 of our most popular voice+of+the+customer+(voc)+analysis courses
- Data Analysis and Visualization: University at Buffalo
- Creative Design, Prototyping, and Testing: University of Maryland, College Park
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Interacting with Customers: CVS Health
- Market Research and Consumer Behavior: IE Business School
- Developing a Marketing Mix for Growth: University of Illinois Urbana-Champaign
- The Marketing Plan: IE Business School
- Campaign Performance Reporting, Visualization, & Improvement: Unilever
- Customer Analytics: University of Pennsylvania
- Research Report: Delivering Insights: University of California, Davis