
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Customer Relationship Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Marketing Automation, AI Personalization, Marketing Analytics, Digital Marketing, Marketing Strategies, Marketing, Customer Analysis, Digital Advertising, Predictive Analytics, Image Analysis, Artificial Intelligence, Customer Engagement, ChatGPT, Search Engine Optimization, Automation, Visual Merchandising, Computer Vision
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Supervised Learning, Dimensionality Reduction, Marketing Effectiveness, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Campaign Management, Customer experience improvement, Personalized Service, Customer Insights, Model Evaluation, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Data Preprocessing, Feature Engineering, AI Personalization, Applied Machine Learning, Data Science, Machine Learning, Scalability, Data Manipulation, Python Programming, Data Transformation, Pandas (Python Package), Machine Learning Methods, Predictive Modeling, Text Mining, Development Environment, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, NumPy, Data Analysis
Intermediate · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Performance Review, HR Tech, Employee Performance Management, Generative AI, AI Personalization, Workforce Development, Employee Coaching, AI Enablement, Smart Goals, People Development, Human Resource Strategy, Constructive Feedback, Responsible AI, Performance Analysis, Prompt Engineering, Automation, Coaching, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, Generative AI, LLM Application, Prompt Engineering, Google Cloud Platform, AI Enablement, AI Personalization
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Portfolio Management, Responsible AI, Asset Management, Portfolio Risk, AI Enablement, Investment Management, Generative AI, AI Personalization, Financial Services, Artificial Intelligence, ChatGPT, Risk Management, Risk Analysis, Continuous Monitoring, Real Time Data, Correlation Analysis
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, Productivity, AI Orchestration, AI Personalization, AI Enablement, AI Product Strategy, Responsible AI, Business Technologies, Innovation, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks