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Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
Google Cloud
Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Technical Support, Identity and Access Management, Service Level, Technical Communication, Customer Complaint Resolution, Issue Tracking, Data Cleansing
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Customer Complaint Resolution, Identity and Access Management, Technical Communication, Issue Tracking, Data Management
Skills you'll gain: Customer Support, Help Desk Support, Customer Service, Technical Support, Google Cloud Platform, Service Level, Customer Complaint Resolution, Problem Management, Technical Communication, File Management, Personally Identifiable Information
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication
Searches related to customer+service
In summary, here are 10 of our most popular customer+service courses
- Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network
- Retail Customer Service: CVS Health
- Google Cloud Customer Care Fundamentals: Google Cloud
- Dell Technologies Customer Service for Technical Support: Dell
- Effective Service Innovation by Design in Hotel Management : Starweaver
- Customer Data, Analytics, and Segmentation: Microsoft
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Google Cloud Customer Care Fundamentals - í•œêµì–´: Google Cloud