
Skills you'll gain: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Productivity, Collaboration, Prioritization, Teamwork, Personal Development, Optimism, Professionalism, Stress Management, Persistence, Software As A Service, Goal Setting, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Search Engine Optimization, Web Analytics, Semantic Web, Performance Metric, Digital Marketing, Algorithms, Personalized Service, Text Mining, User Feedback, Natural Language Processing, User Research, Data Structures
Intermediate · Course · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Target Audience, Communication Planning, Professional Development, Strategic Communication, Communication Strategies, Communication, Project Management, Stakeholder Engagement, Constructive Feedback, Team Building, Stakeholder Analysis, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Risk Management, Process Flow Diagrams, Process Improvement, Customer Analysis, Quality Improvement, User Feedback, Continuous Improvement Process, Key Performance Indicators (KPIs), Project Documentation, Project Scoping
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Peer Review, Travel Arrangements, Language Competency, Oral Expression, Business Communication, Language Learning, Oral Comprehension, Communication, Constructive Feedback, Video Production
Mixed · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration
Intermediate · Specialization · 3 - 6 Months

The University of Tokyo
Skills you'll gain: Strategic Thinking, Entrepreneurship, Interviewing Skills, Design Thinking, Customer Insights, Ideation, User Feedback, User Research, Product Development, Presentations, Business Planning, Market Opportunities, Team Management, Fundraising, Product Management, Growth Strategies
Beginner · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Value-Based Care, Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Program Development, Peer Review, Communication, Healthcare Project Management, Quality Improvement
Beginner · Course · 1 - 4 Weeks