McMaster University
Skills you'll gain: Peer Review, Project Documentation, Finance, Stakeholder Engagement, Portfolio Management, Constructive Feedback, Financial Analysis, Financial Planning, Project Implementation, Presentations, Action Oriented
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Mathematics Education, Digital pedagogy, Simulations, User Feedback
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Security Management, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Training and Development, Customer Service
Intermediate · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Leadership, Cross-Functional Team Leadership, People Management, Discussion Facilitation, Team Building, Leadership and Management, Virtual Teams, Mentorship, Conflict Management, Coaching, Constructive Feedback, Goal Setting, Cultural Diversity, Diversity and Inclusion
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Mathematics Education, Simulations, Education Software and Technology, User Feedback, Scientific Visualization, Display Devices, Physics, Chemistry
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Innovation, Product Development, Human Centered Design, Product Design, Strategic Thinking, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Peer Review, Oral Expression, Public Speaking, Persuasive Communication, Verbal Communication Skills, Storytelling, Critical Thinking, Constructive Feedback, Cooperation, Motivational Skills, Driving engagement, Appeals, Non-Verbal Communication
Beginner · Course · 1 - 3 Months