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Results for "customer+journey"
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Business Process Automation, Customer Service, User Story, E-Commerce, Order Management, Artificial Intelligence, User Flows, Interaction Design
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, User Feedback, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Self Service Technologies, Natural Language Processing, Ethical Standards And Conduct, Operational Efficiency
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Business Intelligence, Customer Insights, User Story, Customer Analysis, Persona Development
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, Predictive Modeling
Simplilearn
Skills you'll gain: Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Digital Marketing, Marketing, Data-Driven Decision-Making, Return On Investment, Analytics, Customer Insights, E-Commerce, Heat Maps
- Status: Free
Coursera Project Network
Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Import/Export, Data Visualization Software, Data Analysis, Data Integration
Simplilearn
Skills you'll gain: B2B Sales, Lead Generation, Marketing, Marketing Strategies, Marketing Effectiveness, Target Market, Account Management, Email Marketing, Strategic Marketing, Content Marketing, Target Audience, Marketing Channel, Business Process, Sales Development, LinkedIn, Content Creation, Advertising
IE Business School
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Industrial and Organizational Psychology, Cultural Diversity, Innovation, Organizational Effectiveness, Organizational Change, Organizational Strategy, Complex Problem Solving, Leadership
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
SkillUp EdTech
Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Compliance Training, Information Privacy
In summary, here are 10 of our most popular customer+journey courses
- Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Driving Customer Equity with AI: Emory University
- Analytics, ROI, and Evaluation: Simplilearn
- Multi-Table data analysis with Tableau: Customer Analysis: Coursera Project Network
- B2B Marketing: Simplilearn
- Cognitive and Experiential Diversity: IE Business School
- Selecting the Right Customer & Channel : University of Maryland, College Park
- GenAI for Customer Communication: Coursera Instructor Network