Skills you'll gain: Program Management, Project Closure, Scheduling, Project Schedules, Project Controls, Risk Mitigation, Project Management Life Cycle, Risk Analysis, Risk Management, Program Evaluation, Quality Management, Resource Management, Financial Management, Communication Planning, Cost Management, Budget Management, Stakeholder Management, Procurement, Information Management, Quality Control

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

Skills you'll gain: Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting, Desktop Support, Networking Hardware, Linux, System Software, File Systems, Information Technology, Microsoft Windows

Skills you'll gain: Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Cloud Management, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Computer Hardware, Linux, Software Installation

Skills you'll gain: Malware Protection, Microsoft Windows, Network Security, System Configuration, Cybersecurity, Command-Line Interface, Mac OS, Unix, Application Security, Operating Systems, Software Installation, Network Administration, Hardware Troubleshooting, Mobile Security, Technical Support, Change Control, File Systems, Encryption, User Accounts

Skills you'll gain: Data Governance, Database Management, Incident Management, Problem Management, Disaster Recovery, Service Management, Asset Management, Business Continuity Planning, Business Continuity, Service Level Agreement, Information Technology Operations, Computer Security Incident Management, Information Systems, IT Infrastructure, Security Controls, Contingency Planning, Capacity Management, Data Security, System Implementation, Patch Management

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

Skills you'll gain: Collaborative Software, Programming Principles, Application Development, Operating Systems, Python Programming, Linux, Web Applications, Business Technologies, Information Technology, Microsoft Windows, Software Development, Mac OS, Computer Programming

Skills you'll gain: Cloud Computing, Computer Hardware, Network Troubleshooting, Hardware Troubleshooting, Virtualization, Networking Hardware, General Networking, Virtual Machines, Network Protocols, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Display Devices, Data Storage Technologies

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation