
Board Infinity
Skills you'll gain: Storytelling, Communication, Continuous Improvement Process, Office Procedures, Report Writing, Presentations, Writing, Constructive Feedback, Concision, Intercultural Competence, Job Analysis, Editing, Self-Awareness, Generative AI Agents, Adaptability, Professionalism
Beginner · Specialization · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Anthropic Claude, Generative AI, Artificial Intelligence, Application Development, Application Programming Interface (API), Authentications, Context Management, User Interface and User Experience (UI/UX) Design, Content Creation, Customer Service
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Stakeholder Analysis, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Employee Surveys, User Accounts, Social Media, User Feedback, Data Sharing, Presentations, Data Analysis Software
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Program Development, Peer Review, Communication, Healthcare Project Management, Quality Improvement
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Influencing, Executive Presence, Program Management, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Leadership, Public Speaking, Communication Strategies, Stakeholder Analysis, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, ChatGPT, No-Code Development, Microsoft Teams, Performance Analysis, Business Process Automation, Customer Engagement, Digital Publishing, Natural Language Processing, User Feedback, Application Deployment
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months