Skills you'll gain: Customer Engagement, Generative AI, Customer Support, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Microsoft 365, Customer Success Management, Sales Enablement, Marketing Automation, Business Process Automation, ChatGPT, Sales Process, Automation, Compliance Auditing, Marketing, Lead Generation, Natural Language Processing

Skills you'll gain: Excel Macros, Dashboard, Microsoft Excel, Predictive Modeling, Visual Basic (Programming Language), Automation, UI Components, Debugging, Productivity Software, Scenario Testing, User Interface (UI)

Skills you'll gain: Spreadsheet Software, Data Entry

Skills you'll gain: Sales Enablement, Sales Strategy, Sales, Sales Process, Microsoft Teams, Personalized Service, Sales Presentations, Email Marketing, Communication, Customer Relationship Management, Automation, Negotiation, Customer Insights, Relationship Building

Skills you'll gain: Content Creation, Marketing, Performance Analysis, Social Media Content, Ideation, Content Strategy, Copywriting, Personalized Service, Advertising, Digital Marketing, Target Audience, Brainstorming, Search Engine Optimization

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Business Analysis, Statistical Analysis, Data Visualization Software, Statistical Methods, Analytics, Data Analysis, Probability & Statistics, Variance Analysis, Forecasting

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, People Analytics, Data Manipulation, Data Analysis, Microsoft 365, Pandas (Python Package), ChatGPT, Artificial Intelligence, Data Visualization Software, Generative AI

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export, Productivity Software

Skills you'll gain: Technical Documentation, Document Management, Educational Materials

Skills you'll gain: Microsoft Project, Cost Management, Cost Control, Budget Management, Resource Allocation, Work Breakdown Structure, Project Schedules, Timelines, Resource Management, Calendar Management, Project Controls, Management Reporting, Project Management, Project Coordination, Resource Planning, Workflow Management, Business Reporting, Project Planning, Scheduling, Consolidation

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Microsoft Azure, Cloud Applications, Mobile Security, Enterprise Security, Identity and Access Management, Configuration Management

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Network Planning And Design, Network Performance Management, User Accounts, User Provisioning, Identity and Access Management, Application Deployment, Azure Active Directory, Network Support, Internal Communications, Network Troubleshooting, Governance, Network Analysis