
Skills you'll gain: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Agentic systems, Model Context Protocol, Vector Databases, Gemini, Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Artificial Intelligence, Generative AI, Embeddings, MongoDB, Node.JS, API Design, TypeScript, PostgreSQL, Web Applications, Systems Architecture, Database Management, Debugging, Machine Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Research, Empathy, De-escalation Techniques, Active Listening, Responsible AI, Data Sharing, User Experience, Verbal Communication Skills, ChatGPT, Interpersonal Communications, AI literacy, Anthropic Claude, Data Ethics, Consumer Behaviour, Prompt Engineering, Strategic Decision-Making, Information Privacy, Trustworthiness, Mitigation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Model Context Protocol, Responsible AI, LangGraph, AI Integrations, AI Workflows, AI Orchestration, Agentic Workflows, LangChain, Agentic systems, Generative AI Agents, CrewAI, OpenAI API, LLM Application, Tool Calling, OpenAI, Model Deployment, Compliance Management, Governance, AI Security, Artificial Intelligence and Machine Learning (AI/ML)
★ 2.4 (14) · Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Retrieval-Augmented Generation, Agentic Workflows, Prompt Patterns, AI Workflows, Generative AI, Workflow Management, AI Enablement, Agentic systems, LLM Application, AI literacy, OpenAI, Artificial Intelligence, OpenAI API, Expense Management, AI Personalization, Business Process Automation, Email Automation
★ 4.8 (9.6K) · Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Prompt Patterns, Prompt Engineering, Generative AI, Anthropic Claude, Large Language Modeling, Generative Model Architectures, ChatGPT, AI literacy, AI powered creativity, Data Ethics, Writing and Editing, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Editing, Writing, Artificial Intelligence, AI Enablement, Responsible AI, Workplace inclusivity, Business Writing
★ 4.4 (209) · Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Generative AI Agents, Prompt Patterns, Anthropic Claude, Agentic Workflows, Token Optimization, Multimodal Prompts, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Automation, Software Architecture, Software Testing, Software Design
★ 4.8 (8.9K) · Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, Calendar Management, Organizational Skills, AI powered creativity, Generative AI, Artificial Intelligence, Large Language Modeling, Gmail, AI Personalization, HubSpot CRM, Email Marketing, Google Sheets, Workflow Management, Automation
★ 4.8 (7.9K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Sales Presentation, Dashboard, B2B Sales, Sales Presentations, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Composure, Emotional Intelligence, Storytelling, Problem Solving, Proposal Writing, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Microsoft Copilot, Scrum (Software Development), Backlogs, Responsible AI, AI literacy, User Story, Anthropic Claude, Jira (Software), Sprint Planning, AI Integrations, Agile Methodology, ChatGPT, Productivity Software, Presentations, Prioritization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
Beginner · Course · 1 - 4 Weeks