
Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Animations, Adobe After Effects, Graphic and Visual Design, Motion Graphics, Adobe Creative Cloud, Design Software, Design, Branding, Brand Strategy, Creative Design, System Configuration, Brand Awareness, Intellectual Property, Knowledge of Apple Hardware, File Management, Strategic Thinking
Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Marketing Effectiveness, Performance Measurement, E-Commerce, Digital Media Strategy, Canva (Software), Marketing Strategies, Data-Driven Marketing, Target Audience, No-Code Development, Google Gemini, Digital Marketing, Marketing, Branding, Entrepreneurship, Artificial Intelligence, Business Modeling, Business, Innovation, Client Services, Emerging Technologies
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Prospecting, Business Strategy, Proposal Writing, Business Planning, Portfolio Management, Customer Acquisition Management, Business Correspondence, Presentations, Direct Selling, Promotional Strategies, Goal Setting, Professionalism
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Data Visualization, Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Data Management, Productivity Software, Writing
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Delegation Skills, Management Training And Development, Prioritization, Meeting Facilitation, Professional Development, Leadership, Adaptability, Negotiation, Cooperation, Strategic Leadership, Mediation, Collaboration, Team Management, Decision Making, Self-Awareness, Talent Management, Diversity and Inclusion, Strategic Thinking, Diversity Awareness, Scheduling
Beginner · Specialization · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Scalability, Business Process Automation, Business Operations, AI Enablement, Customer experience strategy (CX), Operations Management, Operational Efficiency, Generative AI Agents, No-Code Development, Generative AI, Process Improvement, Performance Improvement, Automation, Process Development, Customer Service, AI Integrations
Mixed · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Project Scoping, Scope Management, Work Breakdown Structure, Requirements Management, Project Management Life Cycle, Project Management, Project Management Institute (PMI) Methodology, Project Planning, Project Documentation, Product Roadmaps
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Information Systems Security, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Package and Software Management, Lightweight Directory Access Protocols, TCP/IP, Network Protocols, Desktop Support, Active Directory, Technical Support and Services, File Systems, Technical Support, OS Process Management, Computer Hardware
Beginner · Professional Certificate · 3 - 6 Months