Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality, Brand Management, B2B Sales, Customer Service, Innovation, Marketing Management, Promotional Strategies, Customer Relationship Management, Strategic Marketing, Business-To-Consumer, Consumer Behaviour, Healthcare Industry Knowledge, Target Market, Growth Strategies, Digital Marketing

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership

Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Presentations, Public Relations, Communication Strategies, Social Skills, Interviewing Skills, Media Strategy, Non-Verbal Communication, Emotional Intelligence

Skills you'll gain: Strategic Communication, Communication Planning, Target Audience, Campaign Management, Advertising, Marketing Communications, Advertising Campaigns, Resource Allocation, Brand Management, Stakeholder Communications, Public Relations, Marketing Planning, Media Strategy, Brand Strategy, Communication Strategies, Integrated Marketing Communications, Program Evaluation, Media Planning, Program Implementation, Performance Measurement

Skills you'll gain: Business Correspondence, Professional Networking, Writing, Business Communication, Rapport Building, Telephone Skills, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Language Learning, Business, Scheduling

Skills you'll gain: Social Media Marketing, Social Media, Customer Retention, Marketing Strategies, Social Media Strategy, Instagram, Marketing Planning, Marketing, Digital Marketing, Growth Strategies, Customer Acquisition Management, Advertising Campaigns, Customer Relationship Management, Strategic Marketing, UI/UX Strategy, Digital Content, Facebook, E-Commerce, Marketing Effectiveness, Campaign Management

Skills you'll gain: Public Speaking, Active Listening, Verbal Communication Skills, Communication, Critical Thinking, Literacy, Composure, Adaptability, Self-Awareness

Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Sales Development, Employee Onboarding, Sales Operations, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Customer Relationship Management (CRM) Software

Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies