
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Beginner · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, User Experience Design, Team Leadership, Prototyping, Competitive Analysis, Commercialization, Product Lifecycle Management, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Target Market, Market Opportunities, Ideation
Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, AI Product Strategy, UI/UX Research, Brainstorming, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Data Analysis, AI Enablement, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
Beginner · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Stakeholder Analysis, Creative Thinking, User Research, Human Centered Design, Design Research, Open Mindset, Project Scoping, User Experience, Persona Development, Project Planning, Process Mapping, Value Engineering, Product Development, Growth Mindedness, Strategic Thinking, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AutoCAD, Technical Drawing, Architectural Drawing, Engineering Documentation, Engineering Drawings, Geometric Dimensioning And Tolerancing, Electrical Equipment, Electrical Systems, Electrical Wiring, Architectural Design, Civil and Architectural Engineering, Electrical Power, Computer-Aided Design, Building Design, Drafting and Engineering Design, Building Codes, Blueprint Reading, AutoCAD Civil 3D, Basic Electrical Systems, Schematic Diagrams
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Architectural Design, Civil and Architectural Engineering, Building Design, Building Codes, Safety Standards, Construction
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, User Experience Design, Design Thinking, Prototyping, User Interface (UI) Design, User Research, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Wiring Diagram, Architectural Drawing, AutoCAD, Electrical Wiring, Electrical Systems, Blueprint Reading, Electrical Equipment, Technical Drawing, Electrical Power, Drafting and Engineering Design, Computer-Aided Design, Schematic Diagrams, Commercial Construction, Engineering Drawings, Building Design, Layout Design, Autodesk, Technical Documentation, AutoCAD Civil 3D, Design Software
Beginner · Specialization · 1 - 3 Months