University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Business Strategy, Market Dynamics
Intermediate · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Customer Analysis, Marketing Strategies, Marketing, Customer Insights, Brand Strategy, Target Market, Marketing Management, Marketing Communications, Branding, Storytelling, Influencing, Demography
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Strategic Marketing, Marketing, Marketing Management, Research Design, Marketing Planning, Data Analysis, Marketing Psychology, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Business Marketing, Business
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Innovation, Thought Leadership, Creative Thinking, Visionary, Ideation, Open Mindset, Entrepreneurship, Creativity, Growth Mindedness, Business Technologies, Continuous Improvement Process, Business Risk Management
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Strategic Decision-Making, Team Management, Technology Strategies, Strategic Thinking, Business Modeling, People Management, Innovation, Decision Making, Organizational Strategy, Product Lifecycle Management, Business Strategy, New Business Development, Intellectual Property, Strategic Partnership, Value Propositions, Commercialization, Competitive Analysis, Market Dynamics, Creativity
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Revenue Forecasting, Market Opportunities, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Ideation, Market Analysis, Target Market, Forecasting, Innovation, Target Audience, Needs Assessment, Analysis, Data Collection, Decision Making
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
Mixed · Course · 1 - 3 Months