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  • Customer Behavior And Innovation

Results for "customer+behavior+and+innovation"


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    A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    D

    Duke University

    Strategy and Innovation for Agile Organizations

    Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Competitive Intelligence, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    95 reviews

    Intermediate · Specialization · 1 - 4 Weeks

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    Harvard Business Review

    Drive Innovation and Growth

    Skills you'll gain: Strategic Thinking, Strategic Leadership, Organizational Strategy, Innovation, Open Mindset, Stakeholder Engagement, Strategic Decision-Making, Proactivity, Creative Thinking, Ideation, Growth Strategies, Critical Thinking, New Product Development

    Intermediate · Course · 1 - 4 Weeks

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    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Customer Engagement and Collaboration

    Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Innovation: From Creativity to Entrepreneurship

    Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, People Management, Business Planning, Team Collaboration, Decision Making, New Business Development, Strategic Planning, New Product Development

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    3.8K reviews

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology

    4.6
    Rating, 4.6 out of 5 stars
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    76 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    C

    Copenhagen Business School

    Strategic Management and Innovation

    Skills you'll gain: Business Strategy, Business Planning, Program Implementation, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Corporate Strategy, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Business Strategies

    4.7
    Rating, 4.7 out of 5 stars
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    5.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    S

    Starweaver

    AI Innovation & Product Strategy

    Skills you'll gain: Business Process Modeling, Process Modeling, Responsible AI, AI Product Strategy, Digital Transformation, Business Process Management, Business Process Improvement, Google Gemini, Workflow Management, AI Enablement, ChatGPT, Market Opportunities, Product Management, Generative AI, Sustainable Development, Social Impact, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation

    4.6
    Rating, 4.6 out of 5 stars
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    41 reviews

    Intermediate · Specialization · 1 - 4 Weeks

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    D

    Dubai College of Tourism

    Customer Loyalty and Advanced Engagement

    Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    I

    IE Business School

    Market Research and Consumer Behavior

    Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Strategic Marketing, Marketing, Marketing Management, Research Design, Marketing Planning, Data Analysis, Marketing Psychology, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Business Marketing, Business

    4.4
    Rating, 4.4 out of 5 stars
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    4.9K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    D

    Duke University

    Customer-Centric Innovation

    Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Business Strategy, Market Dynamics

    4.7
    Rating, 4.7 out of 5 stars
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    33 reviews

    Intermediate · Course · 1 - 4 Weeks

1234…9

In summary, here are 10 of our most popular customer+behavior+and+innovation courses

  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Strategy and Innovation for Agile Organizations: Duke University
  • Drive Innovation and Growth: Harvard Business Review
  • Succeed with Customers: Harvard Business Review
  • Customer Engagement and Collaboration: Coursera
  • Innovation: From Creativity to Entrepreneurship: University of Illinois Urbana-Champaign
  • Customer Centric Innovation: University of Illinois Urbana-Champaign
  • Strategic Management and Innovation: Copenhagen Business School
  • AI Innovation & Product Strategy: Starweaver
  • Customer Loyalty and Advanced Engagement: Dubai College of Tourism

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