Results for "customer+psychology"
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
University of Alberta
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, People Management, Rapport Building, Leadership, Diversity Awareness, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Alex Genadinik
Skills you'll gain: Overcoming Objections, Market Research, Marketing Psychology, Active Listening, Rapport Building, Closing (Sales), B2B Sales, Consumer Behaviour, Target Audience, Selling Techniques, Content Performance Analysis, Marketing, Sales Strategy, Price Negotiation, Sales, Innovation, Marketing Strategies, Shared Media, Sales Prospecting, Marketing Communications
Skills you'll gain: Consultative Selling, Closing (Sales), Sales Management, Verbal Communication Skills, Communication, Sales Prospecting, Sales Strategy, Consumer Behaviour, Selling Techniques, Sales, Marketing Psychology, Overcoming Objections, Communication Strategies, Initiative and Leadership, Customer Analysis, Sales Presentations, Regional Sales, Prospecting and Qualification, Sales Process, Sales Support
What brings you to Coursera today?
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management
Skills you'll gain: Marketing Psychology, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Customer Analysis, Driving engagement, Brand Loyalty, Customer Engagement, Marketing Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Strategic Marketing, Behavioral Economics, Marketing Analytics, Marketing, Marketing Communications, Sustainable Business, Data-Driven Decision-Making, Growth Strategies, Business Ethics
Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Substance Abuse, Clinical Psychology, Mental Health Therapies, Mental and Behavioral Health, Psychiatry, Trauma Care, Mental Health, Substance Abuse Counseling, Psychology, Cognitive Behavioral Therapy, Behavioral Health, Pharmacology, Diagnostic Tests, Psychological Evaluations, Neurology, Cultural Diversity, Patient Treatment, Epidemiology, Patient Evaluation
Chris Croft Training
Skills you'll gain: Employee Retention, Team Motivation, Motivational Skills, Leadership and Management, Initiative and Leadership, Leadership, Stress Management, Assertiveness, Team Leadership, Personal Development, Business Leadership, Talent Management, Delegation Skills, People Management, Self-Awareness, Self-Motivation, Business Communication, Time Management, Talent Acquisition, Productivity
In summary, here are 10 of our most popular customer+psychology courses
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Workplace Psychological Health and Safety:Â University of Alberta
- Dealing With Angry Customers In Customer Service:Â Alex Genadinik
- Empathy In Customer Service To Make Customers Feed Cared For:Â Alex Genadinik
- Marketing Psychology & Neuromarketing - 2026:Â Alex Genadinik
- The Science of Sales: Behavioral Insights and Psychology:Â LearnQuest
- Customer-Centric CRM Strategy and Management:Â EDUCBA
- Marketing Psychology & Consumer Behavior:Â EDUCBA
- Succeed with Customers:Â Harvard Business Review
- Google Digital Customer Engagement:Â Google
