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  • Customer Support Automation

Results for "customer+support+automation"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Email Automation: Lifecycle Flows and Deliverability

    Skills you'll gain: Email Automation, Email Marketing, Content Performance Analysis, Marketing Automation, Email Security, Campaign Management, Performance Analysis, Personalized Campaigns, Performance Metric, Process Optimization, HubSpot CRM, Performance Measurement, Automation, Customer Retention, Customer Engagement, Workflow Management, A/B Testing, Journey Mapping, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Software QA & Test Automation Engineering

    Skills you'll gain: Selenium (Software), Postman API Platform, JUnit, Test Automation, API Testing, Software Quality Assurance, Test Tools, Test Script Development, Quality Assurance, Unit Testing, Software Testing, Continuous Integration, Automation, Data Validation, Performance Testing, Test Case, Agile Methodology, Integration Testing, Debugging, Javascript

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Coursera

    Marketing Automation, Analytics, and Brand Compliance

    Skills you'll gain: Marketo, Marketing Automation, Email Automation, Email Marketing, Conversion Funnel Analysis, Marketing Operations, Campaign Management, Style Guides, HubSpot CRM, Performance Analysis, Marketing Analytics, Brand Marketing, Compliance Auditing, Marketing Strategies, Performance Measurement, Brand Management, Customer Relationship Management, Benchmarking, Analytics, Data Import/Export

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Accounting Workflow Automation with Excel and AI

    Skills you'll gain: Process Analysis, Business Workflow Analysis, Excel Formulas, Accounting and Finance Software, Data Validation, Accounting Systems, Microsoft Excel, Expense Management, Process Optimization, Return On Investment, Variance Analysis, Anomaly Detection, Invoicing, Business Process Automation, Pivot Tables And Charts, Data Quality, Spreadsheet Software, Accounting Records, Workflow Management, AI Workflows

    Beginner · Course · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    322 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    AI for Customer care

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, AI literacy, Large Language Modeling, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Automation, Reporting, and Certification Preparation

    Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Business Process Automation, Workflow Management, Business Reporting, Automation, Dashboard, Administration, Customer Relationship Management, Report Writing, Data Entry, Records Management

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Ansible Automation: From Fundamentals to Enterprise

    Skills you'll gain: Ansible, IT Automation, YAML, Enterprise Architecture, DevSecOps, Scalability, CI/CD, Automation, Debugging, Scripting, Continuous Integration, Devops Tools, Infrastructure as Code (IaC), Configuration Management, Hardening, Enterprise Security, Development Environment, Verification And Validation, Cloud-Based Integration, Patch Management

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Unlock Powerful Automation and Analysis with Power Platform

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Business Intelligence, Process Design, Workflow Management, Dashboard Creation, Business Process Automation, Productivity Software, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Data Store

    4.3
    Rating, 4.3 out of 5 stars
    ·
    330 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

1234…9

In summary, here are 10 of our most popular customer+support+automation courses

  • Email Automation: Lifecycle Flows and Deliverability: Board Infinity
  • Software QA & Test Automation Engineering: Coursera
  • Generative AI for Customer Support: IBM
  • Marketing Automation, Analytics, and Brand Compliance: Coursera
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Accounting Workflow Automation with Excel and AI: Coursera
  • AI-Powered Customer Success: Coursera
  • AI for Customer care: AI Business School
  • Automation, Reporting, and Certification Preparation: Packt
  • Ansible Automation: From Fundamentals to Enterprise: Board Infinity

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