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  • Customer Support Automation

Results for "customer+support+automation"


  • C

    Coursera

    Software QA & Test Automation Engineering

    Skills you'll gain: Selenium (Software), Postman API Platform, JUnit, Test Automation, API Testing, Software Quality Assurance, Test Tools, Test Script Development, Quality Assurance, Unit Testing, Software Testing, Continuous Integration, Automation, Data Validation, Performance Testing, Test Case, Agile Methodology, Integration Testing, Debugging, Javascript

    ★ 4.7 (63) · Intermediate · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 5 (7) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • B

    Board Infinity

    Email Automation: Lifecycle Flows and Deliverability

    Skills you'll gain: Email Automation, Email Marketing, Content Performance Analysis, Marketing Automation, Email Security, Campaign Management, Performance Analysis, Personalized Campaigns, Performance Metric, Process Optimization, HubSpot CRM, Performance Measurement, Automation, Customer Retention, Customer Engagement, Workflow Management, A/B Testing, Journey Mapping, Authentications

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Marketing Automation, Analytics, and Brand Compliance

    Skills you'll gain: Marketo, Marketing Automation, Email Automation, Email Marketing, Conversion Funnel Analysis, Marketing Operations, Campaign Management, Style Guides, HubSpot CRM, Performance Analysis, Marketing Analytics, Brand Marketing, Compliance Auditing, Marketing Strategies, Performance Measurement, Brand Management, Customer Relationship Management, Benchmarking, Analytics, Data Import/Export

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Packt

    Automation, Reporting, and Certification Preparation

    Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Business Process Automation, Workflow Management, Business Reporting, Automation, Dashboard, Administration, Customer Relationship Management, Report Writing, Data Entry, Records Management

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered

What brings you to Coursera today?

  • E

    Edureka

    Generative AI for Automation

    Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Agentic systems, Generative Model Architectures, Agentic Workflows, LangChain, Responsible AI, AI Security, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems

    ★ 4.3 (20) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Productivity & Automation

    Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • M

    Microsoft

    Unlock Powerful Automation and Analysis with Power Platform

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Business Intelligence, Process Design, Workflow Management, Dashboard Creation, Business Process Automation, Productivity Software, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Data Store

    ★ 4.3 (330) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Accounting Workflow Automation with Excel and AI

    Skills you'll gain: Process Analysis, Business Workflow Analysis, Excel Formulas, Accounting and Finance Software, Data Validation, Accounting Systems, Microsoft Excel, Expense Management, Process Optimization, Return On Investment, Variance Analysis, Anomaly Detection, Invoicing, Business Process Automation, Pivot Tables And Charts, Data Quality, Spreadsheet Software, Accounting Records, Workflow Management, AI Workflows

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • E

    EDUCBA

    Linux & Python Automation with Bash Scripting

    Skills you'll gain: Bash (Scripting Language), Shell Script, Linux, Scripting, Linux Commands, Linux Administration, Unix Shell, Scripting Languages, Operating System Administration, Data Persistence, Systems Administration, Command-Line Interface, IT Automation, Software Installation, Data Store, Linux Servers, Cloud Hosting, Object-Relational Mapping, YAML, Automation

    ★ 4.8 (48) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…9

In summary, here are 10 of our most popular customer+support+automation courses

  • Software QA & Test Automation Engineering: Coursera
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Email Automation: Lifecycle Flows and Deliverability: Board Infinity
  • Marketing Automation, Analytics, and Brand Compliance: Coursera
  • Generative AI for Customer Support: IBM
  • Automation, Reporting, and Certification Preparation: Packt
  • Generative AI for Automation: Edureka
  • Productivity & Automation : Coursera
  • Unlock Powerful Automation and Analysis with Power Platform: Microsoft
  • Mastering Generative AI for Customer Service Excellence: Edureka

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