Results for "customer+psychology"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialSkills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Overcoming Objections, Marketing Psychology, Target Audience, Market Research, Target Market, Active Listening, Rapport Building, Closing (Sales), B2B Sales, Sales Strategy, Price Negotiation, Selling Techniques, Marketing, Sales, Innovation, Content Performance Analysis, Shared Media, Sales Prospecting, Marketing Strategies, Marketing Communications
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Status: NewStatus: Free TrialChris Croft Training
Skills you'll gain: Employee Retention, Team Motivation, Motivational Skills, Leadership and Management, Initiative and Leadership, Leadership, Stress Management, Assertiveness, Team Leadership, Personal Development, Business Leadership, Talent Management, Delegation Skills, People Management, Self-Awareness, Self-Motivation, Business Communication, Time Management, Talent Acquisition, Productivity
Status: NewStatus: PreviewSkills you'll gain: Marketing Psychology, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Customer Analysis, Driving engagement, Brand Loyalty, Customer Engagement, Marketing Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Strategic Marketing, Behavioral Economics, Marketing Analytics, Marketing, Marketing Communications, Sustainable Business, Data-Driven Decision-Making, Growth Strategies, Business Ethics
What brings you to Coursera today?
Status: Free TrialAmerican Psychological Association
Skills you'll gain: Substance Abuse, Mental Health Diseases and Disorders, Clinical Psychology, Mental and Behavioral Health, Mental Health Therapies, Psychiatry, Psychological Evaluations, Mental Health, Substance Abuse Counseling, Psychology, Cognitive Behavioral Therapy, Psychiatric Assessments, Patient Evaluation, Behavioral Health, Psychotherapy, Culture, Cultural Sensitivity, Epidemiology, Pharmacology, Neurology
Status: Free TrialUniversity of Alberta
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, People Management, Rapport Building, Leadership, Diversity Awareness, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Status: NewStatus: Free TrialSkills you'll gain: Consumer Behaviour, AI literacy, Marketing Psychology, User Research, AI Product Strategy, Usability Testing, Customer Insights, Usability, Human Factors, User Experience, Discussion Facilitation, Journey Mapping, Conversion Funnel Analysis, Product Improvement, Empathy, Data Capture, Record Keeping, Trustworthiness
Status: Free TrialSkills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Client Services, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Status: Free TrialAmerican Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Substance Abuse, Clinical Psychology, Mental Health Therapies, Mental and Behavioral Health, Psychiatry, Trauma Care, Mental Health, Substance Abuse Counseling, Psychology, Cognitive Behavioral Therapy, Behavioral Health, Pharmacology, Diagnostic Tests, Psychological Evaluations, Neurology, Cultural Diversity, Patient Treatment, Epidemiology, Patient Evaluation
In summary, here are 10 of our most popular customer+psychology courses
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Empathy In Customer Service To Make Customers Feed Cared For:Â Alex Genadinik
- Marketing Psychology & Neuromarketing - 2026:Â Alex Genadinik
- Dealing With Angry Customers In Customer Service:Â Alex Genadinik
- Leadership Psychology: Motivation, Resilience & Well-Being:Â Chris Croft Training
- Marketing Psychology & Consumer Behavior:Â EDUCBA
- Psychology of Anxiety, Mood, Substance Use, and Addictive Behaviors:Â American Psychological Association
- Workplace Psychological Health and Safety:Â University of Alberta
- Uncover AI's Impact on Consumer Psychology:Â Coursera
- Google Digital Customer Engagement:Â Google
