Results for "customer+service+skills"
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Skills you'll gain: Prioritization, Critical Thinking and Problem Solving, Negotiation, Conflict Management, Empathy & Emotional Intelligence, Time Management, Stress Management, Communication, Problem Solving, Emotional Intelligence, Business Priorities, Communication Strategies, Critical Thinking, Complex Problem Solving, Courage, Professionalism, Creative Problem-Solving, Business Ethics, Self-Awareness, Goal Setting
Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Macquarie University
Skills you'll gain: Excel Formulas, Dashboard, Microsoft Excel, Dashboard Creation, Data Wrangling, Excel Macros, Data Preprocessing, Spreadsheet Software, Data Validation, Data Manipulation, Data Processing, Data Presentation, Interactive Data Visualization, Data Analysis Software, Business Analytics, Data Modeling, Financial Forecasting, Analytical Skills, Predictive Modeling, Productivity Software
What brings you to Coursera today?
Skills you'll gain: Web Presence, Instagram, Goal Setting, Target Audience, Prioritization, Driving engagement, Visionary, Target Market, Community Development, Content Scheduling, Social Media Content, Entrepreneurship, Business Planning, Smart Goals, Business Priorities, Scalability, Content Strategy, Telecommuting, Marketing, Business
Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Ability To Meet Deadlines, Operational Efficiency
Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
In summary, here are 10 of our most popular customer+service+skills courses
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Mastering Self Management Skills for Career Growth:Â LearnKartS
- Dealing With Angry Customers In Customer Service:Â Alex Genadinik
- Google Digital Customer Engagement:Â Google
- CVS Health Call Center Customer Service:Â CVS Health
- Excel Skills for Business:Â Macquarie University
- Marketing & Business: Growth, Strategy & Social Media Skills:Â Skillshare
- People & Soft Skills: Essential for Professional Success:Â IBM
- Succeed with Customers:Â Harvard Business Review
- 2026 Introduction To Customer Service & Customer Support:Â Alex Genadinik
