
Skills you'll gain: Selenium (Software), Postman API Platform, JUnit, Test Automation, API Testing, Software Quality Assurance, Test Tools, Test Script Development, Quality Assurance, Unit Testing, Software Testing, Continuous Integration, Automation, Data Validation, Performance Testing, Test Case, Agile Methodology, Integration Testing, Debugging, Javascript
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Postman API Platform, Continuous Delivery, Web Services, API Design, Business Logic, Application Programming Interface (API), CI/CD, Software Testing, Test Execution Engine, Restful API, Interactive Data Visualization, Test Case, Server Side, Application Development, Web Applications, Automation, Debugging, Data Modeling, Software Installation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Transaction Processing, Human Resources Software, Automation, Process Design, Scenario Testing, Web Applications, Social Media Management, Software Architecture, Social Media, Microsoft Excel, Workflow Management, Brand Awareness, Market Analysis, Solution Design, Marketing Automation, Data Architecture, Data Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Microsoft 365, Business Intelligence, Business Process Automation, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Automation, Data Security, Business Process, Microsoft Teams
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Product Automation, Mobile Development, Automation, Business Process Automation, Workflow Management, Data Transformation, Web Scraping, Data Capture, E-Commerce, Development Environment, Data Processing, Data Analysis, Data Manipulation, Data Cleansing, Hypertext Markup Language (HTML), Data Collection, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Email Automation, Transaction Processing, Business Process Automation, Scenario Testing, Automation, Data Integration, Debugging, Scalability, Image Analysis, Data Cleansing, Data Validation, Service Level
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Test Automation, Context Management, Excel Macros, Data Cleansing, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Unstructured Data, Data Flow Diagrams (DFDs), Application Deployment, Programming Principles
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Automation, Transaction Processing, Web Applications, Software Architecture, Maintainability, Data Import/Export, Debugging
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months