
ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Non-Verbal Communication, Communication, Planning
★ 4.7 (2.8K) · Beginner · Specialization · 3 - 6 Months

PracticalGrowth
Skills you'll gain: Project Risk Management, Root Cause Analysis, Incident Management, Risk Management, De-escalation Techniques, Risk Analysis, Risk Mitigation, Decision Making, Incident Response, Conflict Management, Project Management, Project Planning, Failure Analysis, Interviewing Skills, Stakeholder Management, Failure Mode And Effects Analysis
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Advanced · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Communication, Business Correspondence, Business Communication, Verbal Communication Skills, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Meeting Facilitation, Professionalism, Empathy & Emotional Intelligence, Non-Verbal Communication, Virtual Teams, Relationship Building, Business Writing, Collaboration, Active Listening, Concision, Writing, Presentations
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Overcoming Objections, Consultative Selling, Closing (Sales), B2B Sales, Consultative Approaches, Sales, Selling Techniques, Consumer Behaviour, Sales Development, Sales Process, Marketing Psychology, Cold Calling, General Sales Practices, Sales Management, Price Negotiation, Sales Presentations, Sales Presentation, Sales Pipelines, Sales Enablement, Prospecting and Qualification
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Risk Analysis, Data-Driven Decision-Making, Strategic Decision-Making, Decision Intelligence, Decision Making, Data Analysis, Risk Management, Analytics, Risk Appetite, Complex Problem Solving, Strategic Thinking, Organizational Strategy, Microsoft Excel, Probability, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication, Honesty
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Contract Negotiation, Price Negotiation, Goal Setting, Conflict Management, Diplomacy, Communication Strategies, Value Propositions, Prioritization, Contingency Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Journals, Storytelling, Visual Storytelling, Overcoming Obstacles, Creative Thinking, Creativity, Resilience, Open Mindset, Color Theory
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Interpersonal Communications, Empathy, Composure, Emotional Intelligence, Behavior Management, Communication Strategies, Communication
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Cultural Sensitivity, Cultural Diversity, Relationship Management, Self-Awareness, Relationship Building, Communication Strategies, Communication
★ 4.7 (845) · Beginner · Course · 1 - 3 Months