
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Clinical Documentation, Quality Assurance, Clinical Informatics, Clinical Monitoring, Microsoft Azure, Anomaly Detection, Generative AI, Responsible AI, Medical Equipment and Technology, Health Informatics, Real Time Data, Unstructured Data, Health Technology, Continuous Monitoring, Speech Language Pathology, Natural Language Processing, Regulatory Compliance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, DevOps, Infrastructure as Code (IaC), Continuous Delivery, OpenShift, Git (Version Control System), GitHub, IT Automation, Kubernetes, Docker (Software), Containerization, Automation, Unit Testing
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Jenkins, Kubernetes, Docker (Software), Devops Tools, DevOps, Continuous Integration, Containerization, Application Deployment, Cloud Deployment, GitHub, Version Control, System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Application Development, No-Code Development, AI Enablement, OAuth, Application Programming Interface (API), Real Time Data, Key Management, Authentications, Data Integration, User Interface (UI), Authorization (Computing), Live Streaming, User Interface and User Experience (UI/UX) Design, Automation, Scalability
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Email Automation, Transaction Processing, Business Process Automation, Scenario Testing, Automation, Data Integration, Debugging, Scalability, Image Analysis, Data Cleansing, Data Validation, Service Level
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: LangGraph, AI Orchestration, LangChain, LLM Application, Agentic Workflows, Generative AI Agents, MLOps (Machine Learning Operations), Context Management, Distributed Computing, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Design Research, Persona (User Experience), Design Software, Human Centered Design, AI Workflows, User Interface (UI) Design, User Story, Ideation, Brainstorming
Intermediate · Course · 1 - 4 Weeks