
Skills you'll gain: Empathy, Active Listening, Verbal Communication Skills, ChatGPT, Interpersonal Communications, Empathy & Emotional Intelligence, Emotional Intelligence, AI literacy, Relationship Building, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Design Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, User Interface and User Experience (UI/UX) Design, Interaction Design, Interactive Design, Ideation, A/B Testing, Conceptual Design, Persona (User Experience)
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Survey Creation, Focus Group, Quantitative Research, Qualitative Research, Data Visualization, Data Synthesis, Market Research, Data Presentation, Proposal Writing, Data Storytelling, Business Research, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Storytelling, Research Reports, Research Methodologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: UI/UX Research, User Research, Responsible AI, User Experience, Persona (User Experience), AI literacy, Human Computer Interaction, Data Ethics, Surveys, Artificial Intelligence, Trustworthiness, Decision Intelligence, Psychosocial Assessments, Generative AI, Psychological Evaluations, Data Collection, Decision Making
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Responsible AI, Data Ethics, AI literacy, Artificial Intelligence, Artificial Neural Networks, Ethical Standards And Conduct, Machine Learning Methods, Network Model, Generative AI, Deep Learning, Machine Learning, Empathy & Emotional Intelligence, Law, Regulation, and Compliance, Reinforcement Learning, Policy Development
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy, Compassion, Empathy & Emotional Intelligence, Emotional Intelligence, Self-Awareness, Recognizing Others, Personal Development, Active Listening, Leadership, Mindfulness, Meditation & Breathwork
Mixed · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Institutional Review Board (IRB), Descriptive Statistics, Quantitative Research, Data Literacy, Scientific Methods, Graphing, Research Design, Statistical Visualization, Statistical Hypothesis Testing, Science and Research, Research Methodologies, Probability & Statistics, Research, Statistical Inference, Statistics, Statistical Analysis, Statistical Methods, Ethical Standards And Conduct, Data Analysis, Research and Design
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Empathy, Active Listening, Compassion, Workplace inclusivity, Empathy & Emotional Intelligence, Recognizing Others, Non-Verbal Communication, Emotional Intelligence, Leadership Studies, Employee Engagement, Leadership and Management, Verbal Communication Skills, Employee Retention, Communication Strategies, Follow Through, Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Emotional Intelligence, Team Motivation, Sustainable Systems, Resilience, Constructive Feedback, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Experience, Usability, User Research, Design Research, Data Ethics, User Interface and User Experience (UI/UX) Design, Research Design, Prototyping, Wireframing, Information Privacy
Beginner · Course · 1 - 4 Weeks