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    Results for "inbound+calls"

    • Vanderbilt University

      ChatGPT + Zapier: AI-Powered Email Mastery

      Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      342 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • Google

      Think Outside the Inbox: Email Marketing

      Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      224 reviews

      Beginner · Course · 1 - 4 Weeks

    • Google Cloud

      Networking in Google Cloud: Fundamentals

      Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free

      Georgia Institute of Technology

      Lesson | Telephone Language

      Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      96 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free

      Georgia Institute of Technology

      Lesson | Understand and Be Understood on the Phone

      Skills you'll gain: Verbal Communication Skills, Communication, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Mixed · Course · 1 - 4 Weeks

    • IBM

      Application Development using Microservices and Serverless

      Skills you'll gain: Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Containerization, Software Architecture, Flask (Web Framework)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Intermediate · Course · 1 - 3 Months

    • University of Illinois Urbana-Champaign

      U.S. Taxation of International Transactions

      Skills you'll gain: Tax Laws, Corporate Tax, Tax, Tax Planning, International Finance, Income Tax, Tax Compliance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free

      Georgia Institute of Technology

      Lesson | Video Conferencing: Face to Face but Online

      Skills you'll gain: Verbal Communication Skills, Communication, Digital Communications, Virtual Environment

      4.2
      Rating, 4.2 out of 5 stars
      ·
      35 reviews

      Mixed · Course · 1 - 4 Weeks

    1234…9

    In summary, here are 10 of our most popular inbound+calls courses

    • ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
    • CVS Health Call Center Customer Service: CVS Health
    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Think Outside the Inbox: Email Marketing: Google
    • Customer Service Fundamentals: Knowledge Accelerators
    • Introduction to Customer Service: CVS Health
    • Networking in Google Cloud: Fundamentals: Google Cloud
    • Lesson | Telephone Language: Georgia Institute of Technology
    • Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
    • Application Development using Microservices and Serverless : IBM

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