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Results for "inbound+calls"
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Communication, Communication Strategies
Skills you'll gain: Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Containerization, Software Architecture, Flask (Web Framework)
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Laws, Corporate Tax, Tax, Tax Planning, International Finance, Income Tax, Tax Compliance
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Communication, Digital Communications, Virtual Environment
In summary, here are 10 of our most popular inbound+calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- CVS Health Call Center Customer Service: CVS Health
- Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
- Think Outside the Inbox: Email Marketing: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to Customer Service: CVS Health
- Networking in Google Cloud: Fundamentals: Google Cloud
- Lesson | Telephone Language: Georgia Institute of Technology
- Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
- Application Development using Microservices and Serverless : IBM