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Skills you'll gain: Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Containerization, Software Architecture, Flask (Web Framework)
- Status: Free
DeepLearning.AI
Skills you'll gain: ChatGPT, Data Processing, Data Store, Data Import/Export, Generative AI, Query Languages, OpenAI, Text Mining, Unstructured Data, Natural Language Processing
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Coursera Project Network
Skills you'll gain: Google Workspace, Google Sheets, Stakeholder Communications, Communication Planning, Scripting, Project Management Software, Email Marketing, Web Applications, Data Validation
Google Cloud
Skills you'll gain: Software Design, User Flows, Conceptual Design, Interactive Design, User Experience, Artificial Intelligence, Natural Language Processing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Restful API, Android Development, Kotlin, API Design, Android Studio, Android Jetpack, Web Services, Mobile Development, Database Management, Databases, JSON, SQL
In summary, here are 10 of our most popular inbound+calls courses
- Application Development using Microservices and Serverless : IBM
- LangChain Chat with Your Data: DeepLearning.AI
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
- Think Outside the Inbox: Email Marketing: Google
- Networking in Google Cloud: Fundamentals: Google Cloud
- Introduction to Customer Service: CVS Health
- Automating Team Communication with Google Sheets and Apps Script: Coursera Project Network
- Dialogflow CX: Bot Building Basics: Google Cloud
- CVS Health Call Center Customer Service: CVS Health