
Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
★ 4.7 (15) · Beginner · Specialization · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Crisis Management, Mediation, Leadership Studies, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Public Administration, Community Organizing, Political Sciences, Governance
★ 4.6 (39) · Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Internal Controls, Internal Auditing, Strategic Leadership, Financial Controls, Management Training And Development, Auditing, Risk Control, Audit Planning, Succession Planning, Compliance Auditing, Quality Improvement, Continuous Improvement Process, Continuous Quality Improvement (CQI), Team Leadership, Leadership and Management, Quality Assessment, Generally Accepted Auditing Standards, Ethical Standards And Conduct, Business Ethics, Business Leadership
Mixed · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Self-Awareness, Self-Discipline, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Culture, Emotional Intelligence, Cultural Diversity, Behavior Management, Decision Making, Goal Setting, Motivational Skills, Social Studies, Sociology, Social Sciences, Interpersonal Communications, Decision Intelligence, Research
★ 4.7 (53) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
★ 4.7 (428) · Beginner · Specialization · 3 - 6 Months

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Stakeholder Communications, Professional Networking, Organizational Leadership, Leadership Development, Organizational Change, Matrix Management, People Management, Team Building, Leadership, Leadership and Management, Time Management, Executive Presence, Initiative and Leadership
★ 4.7 (250) · Advanced · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality and Food Services, Hospitality, Brand Management, B2B Sales, Customer Service, Branding, Innovation, Guest Relations, Customer experience strategy (CX), Marketing Management, Promotional Strategies, Customer Relationship Management, Diversity Marketing, Growth Strategies, Digital Marketing
★ 4.7 (2.4K) · Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, Augmented and Virtual Reality (AR/VR), Revenue Management, Drive Engagement, Hospitality, Disabilities, Storytelling, Real Time Data, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Drug Interaction, Meditation & Breathwork, Patient Education And Counseling, Mindfulness, Patient Referral, Pharmacology, Treatment Planning, Health Care Procedure and Regulation, Pain Management, Contraindication, Manual Therapy, Patient Safety, Health Assessment, Patient Education and Support, Clinical Practices, Nursing Practices, Patient Evaluation, Pharmacotherapy, Nurse Education, Patient-centered Care
★ 4.8 (1.9K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks
University at Buffalo
Skills you'll gain: Peer Review, Governance, Strategic Planning, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Performance Review, Organizational Strategy, Leadership Studies, Organizational Leadership, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Management Consulting, Philanthropy, Strategic Leadership, Leadership Development
★ 4.4 (283) · Beginner · Specialization · 3 - 6 Months