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Results for "service+recovery"


  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Cyber Threat Intelligence, Investigation, Threat Detection, Digital Forensics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    524 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    8D Problem Solving Specialist

    Skills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Team Building, Cross-Functional Collaboration, Corrective and Preventive Action (CAPA), Complex Problem Solving, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process, Verification And Validation

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    TOTAL CompTIA A+ Core 1 (220-1201) v15

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Network Administration, Virtual Machines, TCP/IP, Virtualization, Virtual Local Area Network (VLAN), Network Security, Operating System Administration, Cloud Computing, Computer Networking, Hardware Troubleshooting, Virtual Private Networks (VPN), Mobile Security, Mac OS, Microsoft Windows

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    439 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Incident Response and Cyber Forensics

    Skills you'll gain: Incident Response, Digital Forensics, Distributed Denial-Of-Service (DDoS) Attacks, Security Information and Event Management (SIEM), Computer Security Incident Management, Incident Management, Endpoint Detection and Response, Continuous Monitoring, Event Monitoring, System Monitoring, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Threat Hunting, Anomaly Detection, Cybersecurity, Cyber Security Strategy, Threat Detection, Malware Protection, Cyber Attacks, Cyber Engineering

    Intermediate · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • The Google AI Certificate that powers your career

    Enroll now
  • Status: New
    New
    Status: Free Trial
    Free Trial
    N

    Niel Asher Education

    Upper Body Specialist: Advanced Assessments and Treatments

    Skills you'll gain: Manual Therapy, Patient Evaluation, Rehabilitation, Exercise Therapy, Mobility Assistance, Orthopedics, Sports Medicine, Clinical Assessment, Physical Therapy, Exercise Science, Athletic Training, Kinesiology, Health Assessment, Human Musculoskeletal System, Pain Management, Respiration, Respiratory Therapy, Education and Training, Anatomy, Health And Wellness Coaching

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    American Psychological Association

    Psychology of Substance Use, Depressive Disorders, & Trauma

    Skills you'll gain: Mental Health Diseases and Disorders, Substance Abuse, Clinical Psychology, Mental and Behavioral Health, Psychiatry, Trauma Care, Mental Health, Psychology, Psychosocial Assessments, Cognitive Behavioral Therapy, Behavioral Health, Psychotherapy, Pharmacology, Diagnostic Tests, Psychological Evaluations, Neurology, Cultural Diversity, Patient Treatment, Epidemiology, Patient Evaluation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    148 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Palliative Care Always

    Skills you'll gain: Hospice, Pain Management, Patient Communication, Patient-centered Care, Parent Communication, Caregiving, Family Support, Psychosocial Assessments, Patient Education and Support, Patient Education And Counseling, Patient Advocacy, Compassion, Cultural Responsiveness, Care Management, Pediatrics, Oncology, Mental Health Diseases and Disorders, Nursing and Patient Care, Telehealth, Interpersonal Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    162 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Incident Response, BC, and DR Concepts

    Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    268 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Orchestrate & Recover Real-Time Data Pipelines

    Skills you'll gain: Data Pipelines, Apache Airflow, Site Reliability Engineering, Disaster Recovery, Apache Kafka, Data Integrity, Data Infrastructure, Workflow Management, Data Storage Technologies, Real Time Data, Data Processing, Apache Spark

    Intermediate · Course · 1 - 4 Weeks

What brings you to Coursera today?

1234…9

In summary, here are 10 of our most popular service+recovery courses

  • Incident Response and Recovery: ISC2
  • CVS Health Call Center Customer Service: CVS Health
  • 8D Problem Solving Specialist: Packt
  • TOTAL CompTIA A+ Core 1 (220-1201) v15: Packt
  • CVS Health Retail Customer Service: CVS Health
  • Incident Response and Cyber Forensics: Edureka
  • System Administration and IT Infrastructure Services: Google
  • Upper Body Specialist: Advanced Assessments and Treatments: Niel Asher Education
  • Psychology of Substance Use, Depressive Disorders, & Trauma: American Psychological Association
  • Palliative Care Always: Stanford University

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