Results for "service+improvement"
Status: NewStatus: PreviewLogical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Status: NewStatus: PreviewLogical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Status: NewStatus: Free TrialSkills you'll gain: Process Improvement, Performance Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Document Management
Status: PreviewBoard Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Status: NewStatus: Free TrialSkills you'll gain: Patient Communication, Patient-centered Care, Interpersonal Communications, Patient Evaluation, Health Informatics, Business Reporting, Patient Advocacy, Health Assessment, Patient Safety, Data Storytelling, Data Analysis Software, Communication, Data Analysis, Microsoft Excel, Continuous Quality Improvement (CQI), Quality Improvement
Status: Free TrialUniversity of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Planning, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Lifelong Learning, Decision Making, Critical Thinking, Creativity
What brings you to Coursera today?
Status: Free TrialImperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Health Administration, Data Quality, Health Care, Health Informatics, Quantitative Research, Geographic Information Systems, Data Collection
Status: NewStatus: Free TrialSkills you'll gain: Stress Management, Self-Awareness, Mental Health, Working With Children, Child Health, Nutrition and Diet, Physiology
Status: NewSkills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Cross-Functional Team Leadership, Team Building, Corrective and Preventive Action (CAPA), Complex Problem Solving, Issue Tracking, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process
Status: NewStatus: Free TrialSkills you'll gain: Patient Communication, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Empathy & Emotional Intelligence, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process
Status: NewStatus: Free TrialSkills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Process Improvement and Optimization, Performance Measurement, Critical Thinking and Problem Solving
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
In summary, here are 10 of our most popular service+improvement courses
- Excellence in Customer Service (Advanced):Â Logical Operations
- Customer Service:Â Logical Operations
- Process Improvement and Fix Failures:Â Coursera
- Quality Improvement and Management:Â Board Infinity
- Evaluate and Document Patient Outcome Improvements:Â Coursera
- Good with Words: Writing and Editing:Â University of Michigan
- Quality Improvement in Healthcare:Â Imperial College London
- Improve Your Sleep, Fall Asleep Faster, And Be More Rested:Â Alex Genadinik
- 8D Problem Solving Specialist:Â Packt
- A Clinician's Guide: Soft Skills for Better Patient Outcomes:Â Coursera
