
Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Health Administration, Data Quality, Health Care, Health Informatics, Quantitative Research, Geographic Information Systems, Data Collection
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Planning, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Lifelong Learning, Decision Making, Critical Thinking, Creativity
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Quality, Data Management, Quality Assurance, Stored Procedure, Data Cleansing, Data Integrity, Quality Improvement, Quality Assessment, Data Validation, Data Pipelines, Key Performance Indicators (KPIs), SQL, Data Processing, Extract, Transform, Load, Performance Analysis, Anomaly Detection, Continuous Monitoring, Automation, Root Cause Analysis, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Improvement, Performance Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Empathy & Emotional Intelligence, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Patient-centered Care, Interpersonal Communications, Patient Evaluation, Health Informatics, Business Reporting, Patient Advocacy, Health Assessment, Patient Safety, Data Storytelling, Data Analysis Software, Communication, Data Analysis, Microsoft Excel, Continuous Quality Improvement (CQI), Quality Improvement
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Business Writing, Business Correspondence, Verbal Communication Skills, Public Speaking, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, English Language, Vocabulary, Intercultural Competence, Language Learning, Communication, Writing and Editing, Interpersonal Communications, LinkedIn, Instagram
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Leadership Development, Business Communication, Cognitive flexibility, Diversity Awareness, Professional Development, Diversity and Inclusion, Workplace inclusivity, Lifelong Learning, Communication
Beginner · Specialization · 3 - 6 Months