
Skills you'll gain: User Experience Design, User Flows, Wireframing, UI/UX Research, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Prototyping, Design Software
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Research, User Experience, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, Web Analytics, Usability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics, Customer Analysis, Customer Insights, Analytics, User Feedback, Business Analytics, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Statistical Analysis, Data Capture, Taxonomy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Customer Analysis, Customer Retention, Marketing Analytics, Customer Insights, Strategic Decision-Making, Product Strategy, Data Analysis, Product Management, Data-Driven Decision-Making, Advanced Analytics, Unsupervised Learning, Technical Documentation, Performance Measurement, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Time Management, Inventory Management System, Prioritization, Order Management, Patient Flow, Inventory Control, Clinic Management Systems, Medical Management, Health Care Administration, Health Administration, Medical Office Procedures, Record Keeping, Service Management, Coordination, Client Services
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Accounts Payable, Invoicing, Billing & Invoicing, Vendor Relationship Management, Payment Processing and Collection, Process Mapping, Project Documentation, Workflow Management, Accounting and Finance Software, Procedure Development, Accounting, Standard Accounting Practices, Business Process Automation, Document Control, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Web Analytics, Customer Engagement, Technical Communication, Campaign Management, Analysis, Strategic Marketing, Performance Metric, Business Metrics, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks