This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course.
Kompetenzen, die Sie erwerben
- Kategorie: Analytics
- Kategorie: Decision Support System
- Kategorie: Innovation
Wichtige Details
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9 Aufgaben
Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.
Erwerben Sie ein Karrierezertifikat.
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Teilen Sie es in den sozialen Medien und in Ihrer Leistungsbeurteilung.
In diesem Kurs gibt es 4 Module
This module begins with an overview of the course and the experience management and decision support system innovation project. Next, we will learn some of the latest trends in healthcare that are impacting the patient experience. We will explore the unintended consequences of these well intentioned trends. We'll explore some of the drivers that have been shaping these trends. Then we'll examine the patient journey and what impact these trends have on this journey. Then, we will discuss the issues and potential for solutions to some of these systemic problems that negatively impact the patient experience and ability to manage their own care.
Das ist alles enthalten
10 Videos22 Lektüren2 Aufgaben2 Diskussionsthemen
Now that we have explored these trends and some of the consequences, we'll take a look at the data. We'll examine data that we have available and the ways in which we are currently using it in the industry. Then we'll explore some misconceptions that exist in the industry about the uses of big data. We'll review social drivers of health outcomes and how we can get at that data. We'll also delve into how to address missing information within the data as well as bias that may not be readily apparently.
Das ist alles enthalten
5 Videos12 Lektüren3 Aufgaben1 peer review
Integral to maintaining high-quality care for patients, is remembering that despite all the data points, each patient is an individual with their own challenges. In this module, we'll focus on humanizing the patient by looking holistically at patient needs, burdens and motivations. We'll look at risk factors and data attribution. We'll explore the importance of taking patient opinions into account when making decisions. Then we'll look at attribution methods and AI-based modeling techniques.
Das ist alles enthalten
1 Video11 Lektüren2 Aufgaben1 Diskussionsthema
In this module, we'll be looking at experience oriented predictions and some of the different methods and techniques we can bring to bear when building them. We'll examine making predictions for individual patient outcomes, for example: how likely they are to have preventable complications, non-compliance with medication regimens or how likely they are to be satisfied with their provider. We'll introduce the the CAHPS survey, a common method for evaluating consumer satisfaction with their health plan and provider.
Das ist alles enthalten
1 Video8 Lektüren2 Aufgaben1 Diskussionsthema
Dozent
Empfohlen, wenn Sie sich für Leadership and Management interessieren
University of Colorado System
Coursera Project Network
University of Houston
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Häufig gestellte Fragen
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