Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Business Development, Case Studies, Strategic Partnership, B2B Sales, New Business Development, Sales Pipelines, Growth Strategies, Market Opportunities, Business Strategies, Conversion Funnel Analysis, Direct Selling, Sales Management, Brand Awareness, Market Research
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Storytelling, Sales Presentation, Sales Presentations, Selling Techniques, Solution Selling, Sales, Concision, Marketing Psychology, Persuasive Communication, Strategic Communication
Intermédiaire · Cours · 1 à 4 semaines

Vanderbilt University
Compétences que vous acquerrez: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Storytelling, Excel Formulas, Microsoft Excel, LLM Application, AI literacy, Data Visualization, AI Enablement, Plot (Graphics), Spreadsheet Software, Data Analysis, AI powered creativity, Generative AI, Artificial Intelligence, Data Compilation
Débutant · Spécialisation · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, General Sales Practices, Value Propositions, Problem Solving, Communication, Decision Making
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Overcoming Objections, A/B Testing, Persuasive Communication, B2B Sales, Email Marketing, Business Writing, Sales, Communication, Data-Driven Decision-Making, AI Integrations, Content Performance Analysis, Responsible AI, Data Ethics, Performance Analysis, Community Outreach, Digital Communications
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: B2B Sales, Cost Benefit Analysis, Price Negotiation, Sales Strategy, Decision Making, Microsoft Excel, Sales, Strategic Decision-Making, Business Marketing, User Feedback, Data-Driven Decision-Making, Competitive Analysis, Customer Insights, Matrix Management, Gross Profit, Strategic Thinking, Business Strategies, Continuous Improvement Process
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Sales Territory Management, Sales Pipelines, Sales Strategy, Sales Management, Sales Development, Gap Analysis, Decision Making, Sales, Account Strategy, Sales Prospecting, Strategic Decision-Making, Performance Analysis, Goal Setting, Sales Support, Prioritization, AI Integrations
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: B2B Sales, Strategic Partnership, Sales Strategy, Business Planning, Sales Territory Management, Sales Management, Account Strategy, Business Development, New Business Development, Sales Pipelines, Proposal Development, Go To Market Strategy, Cost Benefit Analysis, Price Negotiation, Strategic Decision-Making, Decision Making, Value Propositions, Prioritization
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Concision, Graphic and Visual Design, Presentations, Visual Design, Oral Expression, Value Propositions, Data Presentation, Layout Design, Design Elements And Principles, Public Speaking, Data Visualization, Persuasive Communication, Communication, Sales Support, Communication Strategies
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Active Listening, Trustworthiness, Drive Engagement, Verbal Communication Skills, Sales Training, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies
Intermédiaire · Cours · 1 à 4 semaines

Salesforce
Compétences que vous acquerrez: Opérations de vente, Salesforce, Gestion des campagnes, Prospection commerciale, Facilitation des ventes, Gestion des ventes, Importation/exportation de données, Développement des ventes, Génération de leads, Processus de vente, Logiciel de gestion de la relation client (CRM), Pipelines de vente, Prospection et qualification, Aide à la vente, Saisie de données, Promotions et campagnes
Débutant · Cours · 1 à 4 semaines