Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: QuickBooks (Accounting Software), Reconciliation, Accounting Software, Financial Reporting, Bookkeeping, Sales Management, Business Reporting, Ledgers (Accounting), Accounting and Finance Software, Small Business Accounting, Expense Management, Accounting Records, Accounting Systems, Accounts Payable, Payment Processing and Collection, Standard Accounting Practices, Accounting, Accounts Receivable, User Accounts, Transaction Processing
Débutant · Cours · 1 à 3 mois

Dubai College of Tourism
Compétences que vous acquerrez: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Vente, Stratégie de vente, Prospection commerciale, Empathie, Intelligence émotionnelle, Surmonter les objections, L'écoute active, Génération de leads, Vente par téléphone, Développement des ventes, Prospection et qualification, Développement de la personnalité, Clôture (ventes), Le démarchage téléphonique, Établissement de rapports, Vente consultative, Marketing cross-canal, Techniques de vente
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Production Planning, Financial Statement Analysis, Cost Accounting, Profit and Loss (P&L) Management, Income Statement, Cost Control, Production Process, Production Management, Cost Benefit Analysis, Financial Statements, Operating Cost, Manufacturing Operations, Management Accounting, Product Assortment, Revenue Management, Operational Analysis, Financial Analysis, Cost Management, Price Negotiation, Product Strategy
Mixte · Cours · 1 à 3 mois
Compétences que vous acquerrez: Professional Networking, Social Media Strategy, Relationship Building, Social Media, LinkedIn, Customer Relationship Management, Social Media Marketing, Sales Prospecting, Drive Engagement, Events and Conferences, Customer Relationship Management (CRM) Software, Oral Expression, Rapport Building, Relationship Management, Virtual Networking, General Networking, Business Development, Interpersonal Communications, Communication, Communication Strategies
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: QuickBooks (Accounting Software), Payroll Reporting, Payroll Systems, Payroll Tax, Payroll, Payroll Administration, Payroll Processing, Tax Management, Sales Tax, Tax Compliance, Accounting Software, Workforce Management, Tax Preparation, Compliance Reporting, Scheduling, Tax, Benefits Administration
Intermédiaire · Cours · 1 à 4 semaines

Università Bocconi
Compétences que vous acquerrez: Alimentation et boissons, Qualité des produits (AQ/CQ), Veille concurrentielle, Dynamique du marché, Stratégies de croissance, Comportement du consommateur, Stratégie commerciale, Commerce de gros, Propositions de valeur, Marketing, Gestion de la marque, Marketing mondial, Analyse concurrentielle
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: QuickBooks (Accounting Software), Reconciliation, Financial Reporting, Bookkeeping, Inventory Management, Ledgers (Accounting), Inventory Management System, Workflow Management, Inventory Control, Accounting Software, Sales Tax, Inventory and Warehousing, Accounting Records, Balancing (Ledger/Billing), Small Business Accounting, Business Reporting, Inventory Control Systems, Accounts Payable and Receivable, Expense Management, Financial Data
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: QuickBooks (Accounting Software), Record Keeping, Accounting Records, Ledgers (Accounting), Bookkeeping, Reconciliation, Accounting and Finance Software, Small Business Accounting, Standard Accounting Practices, Accounting Software, Accounting, Financial Reporting, Expense Management, Data Maintenance, File Management, Business Process Automation, Data Storage Technologies, Payroll Processing, Specialized Sales, Data Loss Prevention
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Intelligence artificielle, IA générative, Analyse des partenaires, Commentaires des utilisateurs, Personnalisation de l'IA, Google Gemini, L'IA responsable, Analyse des parties prenantes, L'activation de l'IA, Prise de parole en public, Développement de la personnalité, Espace de travail Google, Intégrations AI, Connaissance de l'IA, Rapports de gestion, IA responsable, Workflows d'IA, Rédaction de rapports
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources, Performance Metric
Débutant · Spécialisation · 3 à 6 mois