Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing, Automation
★ 4.6 (18) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback
★ 3.8 (23) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Employee Surveys, Surveys, User Feedback, Security Awareness, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
★ 4.7 (43) · Débutant · Projet Guidé · Moins de 2 heures
Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Sales, Selling Techniques, Marketing Psychology, Regional Sales, Sales Process, Sales Presentations, Upselling, Customer Relationship Management, Customer Relationship Management (CRM) Software, Negotiation, Price Negotiation, Contract Negotiation, Customer Insights, Customer Retention, Customer Success Management, Stakeholder Engagement, Proposal Writing, Customer Relationship Building
Débutant · Cours · 1 à 4 semaines
LearnQuest
Compétences que vous acquerrez: Sales Management, Sales Strategy, Sales, Initiative and Leadership, Sales Presentations, Regional Sales, Tenacity, Resilience, Case Studies, Stress Management, Data-Driven Marketing, Sales Development, Consultative Selling, Persistence, Trustworthiness, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Marketing Psychology
Débutant · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Customer Relationship Management, Business Reporting, Forecasting, Content Performance Analysis, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Customer Engagement, Performance Reporting, Customer Insights, Goal Setting, Customer Data Management
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Presentations, Proposal Development, Proposal Writing, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Collaboration, Meeting Facilitation, Discussion Facilitation, Drive Engagement
Débutant · Projet Guidé · Moins de 2 heures

Knowledge Accelerators
Compétences que vous acquerrez: Microsoft Copilot, Microsoft 365, Microsoft Office, Productivity Software, Email Automation, Workflow Management, Office Administration, Microsoft Outlook, Content Development and Management, Business Correspondence, Business Writing, Productivity, Business Communication
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Copywriting, ChatGPT, Lead Generation, Social Media Content, Digital Publishing, Sales Process, Web Content, Social Media Campaigns, Content Creation, Email Automation, Digital Content, Digital Assets, Advertising, Email Marketing, Prompt Engineering, Growth Strategies, Entrepreneurship, Persona Development
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Productivité, Stratégie des produits d'IA, Flux de travail agentiques, Systèmes agentiques, L'innovation, L'activation de l'IA, Efficacité opérationnelle, Connaissance de l'IA, Intégrations AI, Intelligence décisionnelle, Workflows d'IA
Intermédiaire · Cours · 1 à 4 semaines

Scrimba
Compétences que vous acquerrez: Web Applications, Full-Stack Web Development, Database Application, Data Store, Database Development, Database Management, SQL, Query Languages, Data Access, Real Time Data, Javascript, Data Entry, Software Engineering, Authentications
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Video Production, Search Engine Optimization, Keyword Research, Product Promotion, Web Analytics and SEO, Social Media Content, Social Media Marketing, Content Optimization, Marketing Strategies, Strategic Partnership, Live Streaming, Social Media Strategy, Driving engagement, Promotional Strategies, Content Strategy, Online Advertising, Paid media, Performance marketing, Digital Advertising, Content Creation
Mixte · Cours · 3 à 6 mois