This course is the second of a series that will enable you to become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you’ll explore various approaches to giving feedback and receiving feedback. Whether you are giving feedback about a colleague’s work performance or receiving feedback from your friends, this learning journey will help you hone your skills and practice the most effective ways to handle these often difficult conversations. You’ll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Giving and Receiving Feedback in a Diverse Environment
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niveau Intermédiaire
Expérience recommandée
11 heures pour terminer
3 semaines à 3 heures par semaine
Planning flexible
Apprenez à votre propre rythme
Ce que vous apprendrez
Initiate conversations to give feedback when needed
Explore ways to improve performance and relationships
Manage emotions and avoid unnecessary conflict
Compétences que vous acquerrez
- Catégorie : Receiving feedback
- Catégorie : Giving feedback
- Catégorie : Collaboration
- Catégorie : Communication
- Catégorie : Real life simulations
Détails à connaître
Certificat partageable
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août 2024
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Il y a 3 modules dans ce cours
This module explores techniques to initiate and engage in feedback conversations in a diverse workplace. Guided by a four-step framework, in this module you’ll learn how to clarify expectations, share factual observations about behavior, identify gaps between expectations and behavior, and suggest a path forward. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Inclus
11 vidéos2 lectures6 devoirs2 éléments d'application1 sujet de discussion
This module examines methods to give feedback to friends in a diverse environment. In this module, you will learn how to apply a simple, proven four-step framework for giving feedback to friends, including clarifying shared expectations, sharing factual observations, recognizing gaps between shared expectations and behavior, and suggesting a path forward that resolves issues collaboratively and strengthens relationships. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. . You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Inclus
9 vidéos2 lectures6 devoirs2 éléments d'application
This module addresses ways in which you can work with others to get help and solicit feedback, both inside and outside the workplace. In this module, you'll explore steps and tips to follow to get help from others, make strategic decisions about confronting others, and receive valuable feedback that can improve both your workplace performance and your relationships. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Inclus
9 vidéos2 lectures7 devoirs3 éléments d'application
Offert par
Recommandé si vous êtes intéressé(e) par Leadership and Management
IE Business School
Northeastern University
The State University of New York
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