What Is Case Management? Definition, Process, and Models
March 25, 2025
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Instructors: Jeanette M. Tetrault
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This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment. You will ultimately be prepared to provide compassionate and evidence-based care to a large population of patients living with addiction— a chronic, often relapsing-remitting disease, but a treatable one.
This course is supported in part by SAMHSA of the U.S. Department of Health and Human Services (HHS) as part of financial assistance awards from grant #1H79FG000023 totaling $249,900 and grant #3H79TI081968-02S1 from SAMHSA totaling $1,354,651 with 100 percent funded by SAMHSA/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by SAMHSA/HHS, or the U.S. Government. Note: The content in this course is intended solely to inform and educate medical professionals. This site shall not be used for medical advice and is not a substitute for the advice or treatment of a qualified medical professional.
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We asked all learners to give feedback on our instructors based on the quality of their teaching style.
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We asked all learners to give feedback on our instructors based on the quality of their teaching style.
For more than 300 years, Yale University has inspired the minds that inspire the world. Based in New Haven, Connecticut, Yale brings people and ideas together for positive impact around the globe. A research university that focuses on students and encourages learning as an essential way of life, Yale is a place for connection, creativity, and innovation among cultures and across disciplines.
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Reviewed on Jul 30, 2024
What a brilliant course! Just one critique/concern: The Black doctor's lectures did not have the YALE watermark on them. This felt exclusionary and felt like racism towards her.
Reviewed on May 2, 2020
I really enjoyed the course and especially the open discussion. The only drawback is the lack of Canadian information and maps but due to it being an American courses, it is understandable.
Reviewed on Feb 15, 2021
This course will serve me in practice, personal life, and as a resource to come back to when I have questions. Thanks for the well organized and very informative, evidence based, information.
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