Amazon Web Services
Amazon Connect Conversational Interfaces Fundamentals
Amazon Web Services

Amazon Connect Conversational Interfaces Fundamentals

AWS Instructor

Instructor: AWS Instructor

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Differentiate types of conversational interfaces.

  • Familiarize yourself with conversational interface concepts.

  • Identify security considerations.

  • Recognize service quotas and pricing.

Details to know

Recently updated!

August 2024

Assessments

1 assignment

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

There is 1 module in this course

With Amazon Connect, you can build conversational interfaces so users can interact using natural language through speech or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect conversational interfaces. You will explore real-world implementation scenarios and identify the key considerations to provide natural, human-like, interactive experiences for customers across multiple channels.

What's included

1 reading1 assignment

Instructor

AWS Instructor
Amazon Web Services
130 Courses38,207 learners

Offered by

Recommended if you're interested in Networking

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Networking? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions