With Amazon Connect, you can build conversational interfaces so users can interact using natural language through speech or text.
Amazon Connect Conversational Interfaces Fundamentals
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Differentiate types of conversational interfaces.
Familiarize yourself with conversational interface concepts.
Identify security considerations.
Recognize service quotas and pricing.
Details to know
Recently updated!
August 2024
Assessments
1 assignment
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
With Amazon Connect, you can build conversational interfaces so users can interact using natural language through speech or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect conversational interfaces. You will explore real-world implementation scenarios and identify the key considerations to provide natural, human-like, interactive experiences for customers across multiple channels.
What's included
1 reading1 assignment
Instructor
Offered by
Recommended if you're interested in Networking
Arizona State University
Coursera Instructor Network
Coursera Project Network
Amazon Web Services
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