This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Instructor: Richard Moore
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(208 reviews)
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3 assignments
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There is 1 module in this course
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
What's included
4 videos2 readings3 assignments
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University of Washington
University of Washington
The Hong Kong University of Science and Technology
University of Washington
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