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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
1,018 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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126 - 150 of 262 Reviews for Conflict Resolution Skills

By Odette G G M

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Aug 12, 2020

Excelente contenido

By Okpeyeaghan O P

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Jul 11, 2020

Thank you very much

By Parulekar P S

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Jul 22, 2020

Wonderful course!

By KEWARIN S

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May 7, 2020

well explained 🙏

By Naresh K L

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Apr 20, 2017

Excellent course.

By FARUKH S

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Aug 21, 2024

Excellent course

By Udbhav T

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Jul 30, 2020

Very Nice Course

By Aparajita S

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Jun 20, 2020

Excellent course

By Timir P

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Jun 18, 2020

Excellent course

By MAISHA I

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Apr 12, 2020

Excellent course

By Karol M

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Sep 2, 2024

excelente curso

By Joseph V J

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Mar 15, 2024

Really Loved it

By Prasad M

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Nov 22, 2022

Nice Experience

By Samantha H

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Aug 18, 2021

enjoyed course!

By chris d

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Jun 6, 2023

Great examples

By DR. D N R

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May 20, 2020

Great learning

By Manoj K

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May 8, 2020

Good Describe.

By KARPOUZOU V

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Jul 24, 2024

Very helpfull

By Mohammad A

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May 28, 2024

A Good Course

By Sameer M

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Apr 18, 2022

Great couse .

By Gizem K

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Nov 9, 2021

war sehr gut

By rajon s

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Jan 19, 2021

Great Effort!

By Sarah R

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Jun 1, 2017

Great Course!

By Edwina F

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Jun 1, 2016

Really useful

By Sachin D

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Nov 2, 2022

Great course