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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
1,018 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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151 - 175 of 262 Reviews for Conflict Resolution Skills

By Vishnupriya S

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May 27, 2020

Good Course.

By Ishaku M

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Oct 21, 2016

great course

By megha d

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Jul 14, 2020

good course

By Arun J P

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Jul 6, 2020

nice course

By YOUNES M

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May 28, 2020

Thank you !

By Fernando G

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Oct 30, 2024

Exceletene

By Sandeep S

•

Jun 14, 2020

Excellent!

By JhoryAnne N

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Dec 6, 2015

Thank you.

By Yicel G

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Sep 9, 2024

excelente

By Iroka O P

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Sep 5, 2023

Excellent

By Bilal B S

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Aug 20, 2023

excellent

By IRIS M V M

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Jun 17, 2022

Excellent

By Ratan K J

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May 19, 2020

Very good

By Adel Y A A

•

Jan 6, 2020

Very Good

By Ebenezer A L

•

Dec 21, 2018

Educative

By Paulina T

•

Jun 1, 2017

Loved it!

By Marcela P

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Jun 18, 2016

Very good

By Amy B C

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Jul 8, 2021

Perfect!

By MOHAMAD M

•

Apr 17, 2021

good job

By Dhruba J D

•

Apr 26, 2020

Awesome

By guillermo o

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May 23, 2016

great!

By Jibin V

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Oct 12, 2022

Good

By Shaniko K

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Apr 18, 2018

Great

By Dr.Alaa Z

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Jan 31, 2016

Great

By Mohd N

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Sep 13, 2024

nice