Marketing Management: What Is It and Why Does It Matter?
January 22, 2025
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(95,108 reviews)
(95,108 reviews)
Describe the natural history of SARS-CoV-2 , including the infectious period, the presentation of COVID-19, and evidence for how it is transmitted.
Define an infectious contact and timeline for public health intervention through contact tracing.
Demonstrate the utility of case investigation and contact tracing, identify common barriers, and possible strategies to overcome them.
Present some ethical considerations around contact tracing, isolation and quarantine.
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The COVID-19 crisis has created an unprecedented need for contact tracing across the country, requiring thousands of people to learn key skills quickly. The job qualifications for contact tracing positions differ throughout the country and the world, with some new positions open to individuals with a high school diploma or equivalent.
In this introductory course, students will learn about the science of SARS-CoV-2 , including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities. The course will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the course will identify some of the most common barriers to contact tracing efforts -- along with strategies to overcome them.
In this first module, we'll dig into the science of COVID-19, including what we know about its origins, clinical signs and symptoms, risk factors, diagnosis, transmission, and infectious period.
7 videos4 readings7 assignments
Now that you've learned about the basics of COVID-19, we'll turn our attention to some of the tools being used to stop the spread: contact tracing, isolation, and quarantine. We'll also show you how what you've already learned about infection and transmission informs the use of these critical public health tools.
5 videos1 reading5 assignments1 plugin
In this module, we'll walk through the steps of the contact tracing process and provide examples. You'll also get to watch demonstrations of basic interactions with a case and and a contact.
3 videos1 reading2 assignments
In this module, you'll learn about the important ethical dimensions of contract tracing, including how we balance the protection of the public's health with limits on personal privacy and autonomy. We'll walk through some specific examples to prepare you for some of the issues contact tracers encounter during the course of their work.
6 videos6 assignments
Effective communication is the cornerstone of a successful contact tracing interaction. That includes building rapport with cases and contacts, active listening, and asking the right kinds of questions. In this module, you'll watch and read several example interactions that demonstrate both how and how not to conduct yourself as a contact tracer.
11 videos7 assignments
2 readings1 assignment
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
The State University of New York
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Johns Hopkins University
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University of California San Diego
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Stanford University
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Reviewed on Jun 3, 2020
I learned and gained vital information to move forward with my daily activities and to use the information I've learned to also educate others and what in do and look for in the work place. Thank you
Reviewed on Feb 10, 2021
I learned a lot from this course. There were things mentioned that I had not considered when first looking at the course. One of those things were the effectiveness of contact tracing through time.
Reviewed on Jun 30, 2020
This is good thing to know about how this pandemic virus SARC Cov -2 spread infecion higher rate in age group abov3 the 65 year old. So keep wear the mask and washing the hand with soap and senatizer
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This course provides information about the basics of COVID-19 and contact tracing and helps you develop some of the skills and background that you need. The course includes examples of contact tracing calls, as well as information about developing effective interviewing skills.
Visit https://www.coursera.org/promo/covid-19-contact-tracing to enroll in this course for free. The promotional price will be applied to your purchase automatically.
You will need to enroll via a web browser on either a computer or a mobile device and not via the Coursera mobile app to enroll for the course and certificate for free. Unfortunately, the promotional price is not redeemable through the mobile app.
No. If you join a contact tracing initiative in a state or local health department, you'll need additional training and ongoing support to learn the local processes and systems as well as other issues that may arise.
Different cities, counties, states, and countries have different plans and processes for hiring contact tracers. Please consult your public health department to learn about its requirements.
For example, information for New York State can be found here: https://coronavirus.health.ny.gov/GetInvolved. Note that the New York State Contact Tracing Initiative wants people to apply for a position first before taking the course.
If you have already applied to be part of a contact tracing initiative and have been directed to this course for training, please consult the information you've received directly from that initiative for information about expectations on timing.
No, contact tracing should only be performed as part of a coordinated initiative led by the appropriate public health authorities.
No, this course is not a source of personal medical advice. Please contact your doctor or local healthcare provider if you have questions about your specific symptoms or circumstances.
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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