Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics show (Press, 2023), in 2022 that 88% individuals have had atleast one conversation with a chatbot and 35% of users prefer to use chatbots to resolves their complaints. Using AI identities to engage with customers in authentic and trustworthy way is becoming more important than ever.
Crafting AI Identities: Strategies & Ethical Considerations
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Crafting AI Identities: Strategies & Ethical Considerations
Instructor: Resham Sivnarain
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Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
2 hours to complete
Flexible schedule
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Recently updated!
June 2024
Assessments
4 assignments
Taught in English
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There are 4 modules in this course
Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics (Press, 2023) in 2022 show that 88% of individuals have had at least one conversation with a chatbot and 35% of users prefer to use chatbots to resolve their complaints. Using AI identities to engage with customers in an authentic and trustworthy way is becoming more important than ever. This Short Course was created to help professionals in AI development, UX/UI design, business, and ethics accomplish the task of crafting authentic AI identities while considering ethical implications.
What's included
1 video1 reading
In this lesson, you will analyze the concept of AI identities and the importance of thoughtful design in shaping user interactions.
What's included
2 videos1 assignment
In this lesson, you will be provided with practical strategies for designing authentic and relatable AI personas that enhance user experiences.
What's included
2 videos1 reading1 assignment
In this lesson, you will examine considerations and guidelines for creating AI identities that prioritize user well-being and respect diversity.
What's included
2 videos3 readings2 assignments
Instructor
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Recommended if you're interested in Machine Learning
Coursera Instructor Network
EIT Digital
University of California, Davis
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