I learned a lot in this course, valuable and very useful information.

Very nice course to start with for the customer support professionals.

amazing course that is completely worth and every agent should take it

Why i still didn't receive my certificate even i have done completely

I learned a lot from the course. I am grateful to you and your effort

Thanks a lot for this course. I'm very happy to complete this course.

Very educational and helpful...... I'm grateful for the opportunity.

Great asembly of information, i had a great time gaining knowledge.

Nice and precise step by step instruction on how to handle customer!

my working fiel in helpdesk support , thanks Coursera and thanks IBM

Outstanding, the interaction is brilliant and fun highly recommended

Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera

شكرا لكم جميعا على هذه المعلومات المفيدة والمتميزه في مجال عملنا.

Thank you somuch Coursera for this great opportunity.

i appreciate.

It was hard work. I learned a lot. It was worth the investment.

I am prepared to take on a role as a customer service specialist.

Its very useful and hope to get placement in IBM customer Support

Thank you cousera for this opportunity. I am eternally grateful.

Enjoyed and learned a lot whilst doing the course. Thanks a lot!

The course was worth my while and helped my career progression

ii recommend this course. Well packed with impactful knowledge

This course is exceptional. It is the best I have come across.

This is great learning.Learning together as an organisation!

very self-engaging and the assignments are quiet intresting

It was an nice experience learning through Coursera Thank you