With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork.
Global Impact: Cross-Cultural Management
Global Impact: Cross-Cultural Management
This course is part of Global Challenges in Business Specialization
Instructor: Tina Girndt-Clougherty
1,779 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
18 hours to complete
3 weeks at 6 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree
What you'll learn
Detect cultural differences and how to prevent and solve misunderstandings.
Compare the culture of two countries using an instrument labeled “The Culture Map.”
Improve your cross-cultural sensitivity.
Develop skills to diagnose cross-cultural issues and to come to a compromise.
Details to know
Shareable certificate
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Assessments
28 quizzes, 1 assignment
Taught in English
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This course is part of the Global Challenges in Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course
In this module, you will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course. This module also explores how cultures differ in all aspects of communication so that you know how to interpret cross-cultural behavior correctly and can solve cultural misunderstandings.
What's included
9 videos6 readings9 quizzes1 discussion prompt1 plugin
This module explores how diversity affects social processes and the work in teams and how managers can utilize the insights to form optimal teams.
What's included
6 videos3 readings6 quizzes1 assignment
This module explores the ways cultures differ in their negotiation styles so that one can research negotiators' individual styles in the beginning of a negotiation and adjust your own negotiation behavior.
What's included
5 videos2 readings6 quizzes
This module explores the ways leaders and team members can differ across cultures so that one can adjust and solve cultural misunderstandings.
What's included
9 videos4 readings7 quizzes1 peer review
Instructor
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Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
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