Information was perfect! The program itself was a little annoying. I had to wait 30 to 45 minutes after watching the videos to to take the quiz. Other than that the information was perfect and passed the test with no issues!

A few grammatical mistakes on test made me do a double take but all in all not bad.

Excellent course and the training provided was very detailed and easy to follow.

Some of the quizzes contained material not explicitly covered in the course.

good demostration and detail courses illustrations

ProctorU was difficult to use.

Good training

The course was OK and the difficulty level of the tests after each section was fair.

The ProctorU exam at the end was technically the worst thing that happend to me since a long time. The process bad, a system check offered by ProctorU indicated compliance and at the login of the exam, a new download was required which failed. The person on the ProctorU side tried to configure the system compliant to the rules of ProctorU. It was a mess.

Had continuing issues where the next module would remain locked unless I reloaded the browser. Also had an issue where the test did not load the first time and when the proctor started the test again it counted as my second attempt. Fortunately I passed first try so it was not a significant issue.

Course was very good but technical issues was a big distraction.

I like the presentation of the material but there was a lot not covered by your materials that I was asked about on the exam and I was disappointed that such an expensive course wasn't more complete.

Good material and quality lecture videos. However, no slides available and lack of any support or update. Issues left unresolved for YEARs. Will file complaints to Winn Forum.

A lot of technical trouble with have things on my work computer and home computer that delayed taking this exam.

Instructor talked VERY fast, was hard to keep up. Otherwise, great course, easy to navigate.

The Google content for the training is excellent. Everything was covered in clear video presentations with diagrams.

The Coursera platform is sub-par. I expected more for a high-cost training. Rough edges like not being able to proceed to the next step without a browser refresh show a lack of competence and/or attention.

The ProcterU test taking process is even worse. You don't find out until you start the test at the scheduled time that you have to download and run an executable from LogMeIn (Support-LogMeInRescue.exe) That file is identified as a threat by Windows (unsigned) and is blocked by corporate InfoSec policies. I had to move to a different computer to take the test. Furthermore, the ProcterU chat support is completely non-functional - it tells you to open a chat widget on the page that doesn't exist.

The course was informational and I was able to pass the certification test, but I am extremely dissatisfied that I am not able to revisit this information even after I have paid for the materials and the certification test. There should NOT be a limit on how long I can view information that I paid for.

A horrid end-to-end user experience. The videos are virtually worthless as the presenter reads the script way too fast. People for whom English is a second language will struggle trying to understand her. Just put her on mute. However, you need to take screen shots of the slides of the video, as that is the only way to have them available to study as they are not available for download! With the screen shots and provided transcript, you have basic study materials, which you need to augment using the Resources materials. There is more useful information on additional Winnforum docs. All in all a very user unfriendly and abusive learning experience. The pain doesn't end there however. When you go to take the test, it is surprisingly revealed to you that your computer and test environment need to meet certain requirements.

The whole ProctorU process is just awful. Especially if you do not have access to the proper type of computer (surprise for all you Google-centric people!), room and connectivity. Google should make this clear before you plunk down your money. I went through hell trying to accomplish that in our rural, underserved community, ironically just the kind of place where CBRS could be really useful in bridging the Digital Divide. The impetus for my taking this class is that we are working with community groups who want to set up and maintain their own FWA "micro ISPs". For instance, the ProctorU video system could not provide my video even though we had been on Teams and Meet calls quite seamlessly right before hand (I had to go over to a neighboring colleauge who had the "right" kind of computer but we guess the wrong level of connectivity). The ProctorU and Google support were useless.

I finally had to drive to the next county, where the community college's testing center figured out a way for me to take the ProctorU exam. Cost me another 25 bucks. They administer other online virtual proctoring systems and were amazed at how bad ProctorU was. The antiquated ProctorU system and it's "Proctor" and "Technician" managed to screw up the set up process by restarting the computer and thus wiping out the session, so I had to figure out how to reconnect and had to go through the lengthy and awkward set up process all over again. I had to beg my new "proctor" not to restart the computer.

As you may surmise, we will NOT be recommending this course to others we know who want to become actual CPI's. There are people who are installers for things like satellite dishes who want to be part of these community efforts. And Google has moved way down the list of potential SAS providers if this is how they treat their customers. I can only assume that all the high ratings for this class came from Google employees and friends and family.

By the way, it would be nice to know which questions you got wrong. I passed with a 92% score, but would like to know which 4 questions I got wrong.

Inside the course, it states that you will have access to the content indefinitely and will get updates as laws and regulations change. This is not the case. They remove access after 180 days. Also, for you linux or chromebook lovers out there, you will be unable to complete this course without getting access to a microsoft or apple computer for the proctored portion of the exam.

The course and the exam where of good quality. But several weks after the exam I have not recieved my CPI credentials.

The process is supposed to be 'automated' but there's no support number or email anywhere, so it seems my time and money on the course was wasted.

Exam is not working!!!!! Talked with ProctorU for an hour and was told there was nothing they could do to get my test/exam going..and told to look for an email.

Never received the .p12 certificate, after reaching out to confirm the status of my .p12, they resent me my CBRS_ID and closed the case.

I have taken the test And can not find a .p12 certificate please let me know where to go or send me the certificate

It says you can retake the exam after 7 days and but now its 365.

have to wait a whole year if you dont pass

impossible to talk to a human being