In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
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Healthcare Consumerism and Implication for Care Delivery
This course is part of Healthcare Trends for Business Professionals Specialization
Instructor: George “Russ” Moran
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There are 4 modules in this course
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
What's included
11 videos5 readings4 assignments3 discussion prompts1 plugin
This week we will explore organizational change and how it relates to healthcare.
What's included
10 videos2 readings3 assignments1 peer review2 discussion prompts1 plugin
This week we will consider financial and reimbursement models from a distinct consumerism context.
What's included
9 videos1 reading4 assignments2 discussion prompts
Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.
What's included
9 videos3 readings3 assignments1 peer review2 discussion prompts
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