This course will guide you through fundamental concepts and skills to confidently navigate various aspects of IT and the digital world. You will be introduced to the vast field of IT, covering a wide range of topics to build your IT knowledge. You will delve into hardware, operating systems technology, software, programming, databases, networking, storage, cybersecurity, cloud computing, and support and operations.
Information Technology (IT) Fundamentals for Everyone
Information Technology (IT) Fundamentals for Everyone
This course is part of multiple programs.
Instructor: IBM Skills Network Team
15,091 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
4.7
(159 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 19 hours
Learn at your own pace
97%
Most learners liked this course
What you'll learn
Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software
Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows
Describe how to protect against security threats, address public browsing security concerns, and list password management best practices
List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
18 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is available as part of
When you enroll in this course, you'll also be asked to select a specific program.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from IBM
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 6 modules in this course
This week you will learn about computer hardware and operating systems. Lesson one presents computing fundamentals such as types of devices, their benefits, their internal components, and peripheral devices. Other hardware you will learn about includes printers, display devices, and port types, along with their connectors. In lesson two, you will be introduced to operating systems for the devices you learned about in lesson one. You will learn how those operating systems implement files and folders and the basic operations you can perform on them.
What's included
11 videos3 readings3 assignments1 app item5 plugins
This module has three lessons that cover the basics of software, web browsers, programming languages, and database fundamentals. The first lesson addresses software applications, where you learn about the differences between open-source and commercial software, software versioning, file formats, and components of web browsers. In the second lesson, you will explore some basic programming concepts. In the third lesson, you investigate databases, where you compare and contrast different types of database storage and manipulation.
What's included
12 videos3 readings4 assignments2 app items6 plugins
In this two-lesson module, you learn about networking and storage. Lesson one focuses on networking, where you investigate concepts such as comparing and contrasting types of networks’ topologies, the cables used to connect devices to a network, and the common ports those cables use. You learn about network connections and how to adjust network settings in Windows. In lesson two, you are presented with types of local storage devices compared to hosted storage and sharing and how to troubleshoot storage issues.
What's included
10 videos2 readings3 assignments2 app items3 plugins
In the two instructional lessons in this module, you will be introduced to some fundamental concepts in cybersecurity. First, you hear about the confidentiality, integrity, and availability triad and then about intellectual property and confidential information. Then you will learn about types of threats, breaches, and attacks. You will explore password management, access control, authorization, and single-sign-on authentication. In lesson two, you will learn about safe browsing practices such as application ecosystem security, plug-ins, extensions, and toolbars. You will also learn about public browsing risks, safe browsing techniques, and virtual private networks.
What's included
11 videos2 readings3 assignments1 app item5 plugins
Cloud computing is the topic of this module. In lesson one, explore the characteristics, benefits, models, infrastructure, virtualization, and storage for cloud-native applications. In lesson two, you learn about cloud-computing emerging trends and practices. Some of those trends include the hybrid-multi-cloud, containerization, microservices architecture, serverless computing, and the development of applications specifically for the cloud, also known as cloud-native applications.
What's included
12 videos2 readings3 assignments1 app item5 plugins
In the first lesson of this module, you will test your knowledge and the skills you’ve acquired in this course. This module contains a 20-question graded final examination focused on the content of this course. In lesson two, you may choose to learn about troubleshooting and ticketing systems. This is not a required lesson for this course, but the content will provide you with an overview of troubleshooting and ticketing systems, enhancing your knowledge of IT Fundamental concepts.
What's included
5 videos3 readings2 assignments2 plugins
Instructor
Instructor ratings
4.7 (38 ratings)Offered by
Recommended if you're interested in Computer Security and Networks
Coursera Instructor Network
University of Colorado System
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.7
159 reviews
- 5 stars
81.87%
- 4 stars
12.50%
- 3 stars
1.25%
- 2 stars
1.87%
- 1 star
2.50%
Showing 3 of 159
IY
5
Reviewed on Aug 23, 2023
It's a pleasure to take this training course. Very understanding and helpful.
KR
4
Reviewed on Apr 3, 2024
The lessons can sometimes be boring and some contents don't have subtitles in English. Include visualization and metaphors in your lessons so it's easy to understand.
CH
5
Reviewed on Jul 30, 2023
I've managed an IT department for a while but it is not my original training. This course gives me the language and skills to direct staff and converse with them on the same level. Top marks!
New to Computer Security and Networks? Start here.
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.