This course is designed to guide you on how to prepare for the American Society for Quality Certified Six Sigma Black Belt or ASQ CSSBB certification, a mark of quality excellence across industries. The course focuses on the different types of teams, roles, and responsibilities in an organization. It delves into the factors that make a team successful and how you can motivate and train a team effectively.
Leadership and Team Management
Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.
Leadership and Team Management
This course is part of ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep Specialization
Instructors: E R Suresh Narain
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
7 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Explain team dynamics and their impact on a quality improvement project.
Assign team roles and responsibilities for effective project execution.
Identify and overcome barriers to the effective implementation of the Six Sigma methodology.
Demonstrate team leadership in managing change and executing complex projects.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
8 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
In this module, you will be introduced to the different types of teams in an organization. You will learn about the various team roles and responsibilities for roles, such as the leader, facilitator, coach, and individual member. The module also focuses on the various factors that influence the selection of team members for these roles. Additionally, you will be acquainted with the factors that make a team successful. The module delves into various aspects of team facilitation, such as motivation techniques and stages of team formation. You will learn about how to communicate effectively within a team. You will learn about the essential techniques for managing team dynamics, such as group behaviors, meetings, and decision-making. Finally, you will learn about the essential stages of training a team.
What's included
7 videos2 readings3 assignments1 discussion prompt
In this module, you will learn about the impact of Six Sigma projects on all the various stakeholders, like customers, suppliers, and others. You will be introduced to various benchmarking methods, including best practices, competitive, collaborative, and breakthrough. You will also learn how to apply benchmarking practices to select measures and performance goals for projects. Additionally, the module delves into the types of business measures used to evaluate the success of Six Sigma initiatives. You will learn about various performance measures and how they can be aligned with organizational strategies.
What's included
5 videos1 reading3 assignments1 discussion prompt
In this module, you will be introduced to the various roles and responsibilities of leadership, champions, sponsors, process owners, and Black Belts in driving Six Sigma and Lean initiatives. The module explains how different organizational groups influence project deployment. You will learn how the organizational culture can influence Six Sigma projects. The module will also delve into the common causes of Six Sigma failures, including the lack of management support and resources. Finally, you will learn about the various techniques you can apply to manage change effectively.
What's included
5 videos1 reading2 assignments1 discussion prompt
This is a peer-review assignment based on the concepts taught in the Leadership and Team Management course. In this assignment, you have been provided with a real-life scenario. You need to explain how you can use key performance indicators (KPIs) to measure the performance of the organization’s business products, processes, or services.
What's included
1 video2 readings1 peer review
Offered by
Recommended if you're interested in Data Analysis
Tecnológico de Monterrey
University of California, Irvine
University of California, Irvine
Case Western Reserve University
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
New to Data Analysis? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.